Store Manager / Supervisor

Al-Ikhsan Sports Sdn Bhd (Retail); Kuala Lumpur; Presencial; MYR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts on sports merchandise

Career growth opportunities

Dynamic team environment

Continuous learning and development

Descripción de la vacante

Al-Ikhsan Sports Sdn Bhd (Retail) is seeking a Store/Sales Supervisor to assist the Store Manager in daily operations, motivate the sales team, and ensure excellent customer service in Malaysia's leading sports retailer. You will drive sales targets, oversee stock replenishment, training, and compliance, and present performance reports to management.

Weekend and shift rotational availability required. Join a dynamic and supportive team offering staff discounts, career growth, and continuous

Formación

• Diploma or bachelor’s degree in Retail Management, Marketing, or related field.
• Minimum 1–2 years of experience in retail sales or store supervision (sports retail experience is an advantage).
• Candidates proficient in Store Metrics such as AUP, IPT, and ATV will have an added advantage.
• Proven leadership skills with the ability to motivate and manage a team.
• Strong communication, organizational, and problem-solving abilities.
• Able to work on weekends, public holidays, and rotational shifts.

Responsabilidades

• Assist the Store/Sales Manager in overseeing daily store operations and staff performance.
• Achieve individual and store sales targets through proactive selling and upselling.
• Lead, motivate, and coach the sales team to achieve targets.
• Monitor sales performance, analyse data, and provide recommendations for improvement.
• Ensure the highest standards of customer service and satisfaction.
• Manage visual merchandising, stock display, and product replenishment according to company guidelines.
• Handle inventory control, stock takes, and loss prevention activities.
• Support recruitment, training, and development of store staff.
• Prepare and present sales and performance reports to management.
• Act as the person-in-charge in the absence of the Store / Branch Manager.

Conocimientos

Leadership

Communication

Problem Solving

Team Motivation

Sales Targeting

Educación

Diploma/Bachelor in Retail Management/Marketing

Descripción del empleo

Assist the Store/Sales Manager in overseeing daily store operations and staff performance.

Achieve individual and store sales targets through proactive selling and upselling.

Lead, motivate, and coach the sales team to achieve individual and store sales targets.

Monitor sales performance, analyse data, and provide recommendations for improvement.

Ensure the highest standards of customer service and satisfaction.

Manage visual merchandising, stock display, and product replenishment according to company guidelines.

Handle inventory control, stock takes, and loss prevention activities.

Support recruitment, training, and development of store staff.

Ensure compliance with company policies, procedures, and operational standards.

Prepare and present sales and performance reports to management.

Act as the person-in-charge in the absence of the Store / Branch Manager.

Requirements:

Diploma or bachelor’s degree in Retail Management, Marketing, or related field.

Minimum 1–2 years of experience in retail sales or store supervision (sports retail experience is an advantage).

Candidates who are proficient in Store Metrics such as AUP (Average Unit per Transaction), IPT (Items per Transaction), and ATV (Average Transaction Value) will have an added advantage.

Proven leadership skills with the ability to motivate and manage a team.

Strong communication, organizational, and problem-solving abilities.

Passionate about sports, active lifestyle, and retail excellence.

Able to work on weekends, public holidays, and rotational shifts.

What We Offer:

Competitive salary with attractive commission and performance incentives.

Career growth opportunities within Malaysia’s leading sports retailer.

Staff discounts on sports merchandise.

Dynamic and supportive team environment.

Continuous learning and professional development programs.

Steering aggressively to be the LARGEST Sports Retailer in South East Asia, Al-Ikhsan is differentiated from others by its exclusive and quality product range with competitive price, attained directly from the Suppliers (brand).

The service charter to our customers is

“100% original guaranteed - we pay double of the purchase price if our goods are imitations”

Awarded with ASEAN Business Outstanding Award 2012 – Industry Class Sector Sports Retail by ASEAN Retail & Franchise Federation

“Evolved to Private Limited Company named as Al-Ikhsan Sports Sdn Bhd. The business has grown up to 110 doors all over Peninsular Malaysia”

Steering aggressively to be the LARGEST Sports Retailer in South East Asia, Al-Ikhsan is differentiated from others by its exclusive and quality product range with competitive price, attained directly from the Suppliers (brand).

The service charter to our customers is

“100% original guaranteed - we pay double of the purchase price if our goods are imitations”

Awarded with ASEAN Business Outstanding Award 2012 – Industry Class Sector Sports Retail by ASEAN Retail & Franchise Federation

“Evolved to Private Limited Company named as Al-Ikhsan Sports Sdn Bhd. The business has grown up to 110 doors all over Peninsular Malaysia”