Assistant Store Manager - AL-IKHSAN MY TOWN

Al-Ikhsan Sports Sdn Bhd (Retail); Kuala Lumpur; Sur place; MYR 39 000 - 67 000; Plein temps

Avantages offerts par ce poste

Staff discounts on sports merchandise

Career growth opportunities within a大型

Résumé du poste

AL-IKHSAN MY TOWN is seeking an Assistant Store Manager to support daily store operations in Kuala Lumpur. You will assist the Store/Sales Manager, lead the sales team, drive proactive selling and upselling, and help achieve store targets.

You’ll monitor performance, maintain customer service standards, manage merchandising and stock, and contribute to staff recruitment and training. This role requires leadership, strong communication, and the ability to work weekends and shifts.

Qualifications

• Diploma or bachelor’s degree in Retail Management, Marketing, or related field.
• 1–2 years of experience in retail sales or store supervision (sports retail experience is an advantage).
• Candidates proficient in Store Metrics such as AUP (Average Unit per Transaction), IPT (Items per Transaction), and ATV (Average Transaction Value) will have an added advantage.
• Proven leadership skills with the ability to motivate and manage a team.
• Strong communication, organizational, and problem-solving abilities.
• Able to work on weekends, public holidays, and rotational shifts.

Responsabilités

• Assist the Store/Sales Manager in daily store operations and staff performance.
• Achieve sales targets through proactive selling and upselling.
• Lead, motivate, and coach the sales team to achieve targets.
• Monitor sales performance, analyse data, and provide recommendations for improvement.
• Ensure the highest standards of customer service and satisfaction.
• Manage visual merchandising, stock display, and product replenishment per guidelines.
• Handle inventory control, stock takes, and loss prevention activities.
• Support recruitment, training, and development of store staff.
• Prepare and present sales and performance reports to management.
• Act as the person-in-charge in the absence of the Store / Branch Manager.

Connaissances

Leadership

Communication

Organizational skills

Problem-solving

Formation

Diploma or Bachelor's degree in Retail Management/Marketing

Outils

Store Metrics (AUP/IPT/ATV)

Description du poste

Assistant Store Manager - AL-IKHSAN MY TOWN

Assist the Store/Sales Manager in overseeing daily store operations and staff performance.

Achieve individual and store sales targets through proactive selling and upselling.

Lead, motivate, and coach the sales team to achieve individual and store sales targets.

Monitor sales performance, analyse data, and provide recommendations for improvement.

Ensure the highest standards of customer service and satisfaction.

Manage visual merchandising, stock display, and product replenishment according to company guidelines.

Handle inventory control, stock takes, and loss prevention activities.

Support recruitment, training, and development of store staff.

Ensure compliance with company policies, procedures, and operational standards.

Prepare and present sales and performance reports to management.

Act as the person-in-charge in the absence of the Store / Branch Manager.

Requirements:

Diploma or bachelor’s degree in Retail Management, Marketing, or related field.

Minimum 1–2 years of experience in retail sales or store supervision (sports retail experience is an advantage).

Candidates who are proficient in Store Metrics such as AUP (Average Unit per Transaction), IPT (Items per Transaction), and ATV (Average Transaction Value) will have an added advantage.

Proven leadership skills with the ability to motivate and manage a team.

Strong communication, organizational, and problem-solving abilities.

Passionate about sports, active lifestyle, and retail excellence.

Able to work on weekends, public holidays, and rotational shifts.

What We Offer:

Competitive salary with attractive commission and performance incentives.

Career growth opportunities within Malaysia’s leading sports retailer.

Staff discounts on sports merchandise.

Dynamic and supportive team environment.

Continuous learning and professional development programs.

Steering aggressively to be the LARGEST Sports Retailer in South East Asia, Al-Ikhsan is differentiated from others by its exclusive and quality product range with competitive price, attained directly from the Suppliers (brand).

The service charter to our customers is

"100% original guaranteed - we pay double of the purchase price if our goods are imitations"

Awarded with ASEAN Business Outstanding Award 2012 – Industry Class Sector Sports Retail by ASEAN Retail & Franchise Federation

"Evolved to Private Limited Company named as Al-Ikhsan Sports Sdn Bhd. The business has grown up to 110 doors all over Peninsular Malaysia"