Assistant Store Manager - AL-IKHSAN KL EAST MALL

Al-Ikhsan Sports Sdn Bhd (Retail); Gombak; On-site; MYR 47,000 - 76,000; Full time

Benefits offered by this job

Staff discounts on sports merchandise

Career growth opportunities

Dynamic team environment

Training and development programs

Job summary

Al-Ikhsan Sports Sdn Bhd (Retail) seeks an Assistant Store Manager for AL-IKHSAN KL EAST MALL to lead a sales team and drive store performance. You will manage daily operations, coach staff, and ensure excellent customer service while meeting targets.

Responsibilities include merchandising, inventory control, and staff development. Weekend and rotational shifts are required; opportunities for growth and staff discounts are offered.

Qualifications

• Diploma or degree in Retail Management, Marketing, or related field.
• 1–2 years retail sales/store supervision experience.
• Sports retail experience is an advantage.
• Proven leadership and team management abilities.
• Proficiency with Store Metrics such as AUP, IPT, and ATV is a plus.

Responsibilities

• Assist Store Manager in daily store operations and staff performance.
• Achieve sales targets through proactive selling and upselling.
• Lead, motivate, and coach the sales team to meet targets.
• Monitor sales performance and provide improvement recommendations.
• Ensure high standards of customer service and satisfaction.
• Manage visual merchandising, stock display and replenishment per guidelines.
• Oversee inventory control, stock takes and loss prevention.
• Support recruitment, training and development of staff.
• Ensure compliance with policies and standards.
• Prepare and present sales and performance reports to management.
• Act as PIC in the absence of Store/Branch Manager.

Skills

Leadership

Communication

Problem solving

Organizational skills

Education

Retail Management / Marketing degree

Job description

Assistant Store Manager - AL-IKHSAN KL EAST MALL

Assist the Store/Sales Manager in overseeing daily store operations and staff performance.

Achieve individual and store sales targets through proactive selling and upselling.

Lead, motivate, and coach the sales team to achieve individual and store sales targets.

Monitor sales performance, analyse data, and provide recommendations for improvement.

Ensure the highest standards of customer service and satisfaction.

Manage visual merchandising, stock display, and product replenishment according to company guidelines.

Handle inventory control, stock takes, and loss prevention activities.

Support recruitment, training, and development of store staff.

Ensure compliance with company policies, procedures, and operational standards.

Prepare and present sales and performance reports to management.

Act as the person-in-charge in the absence of the Store / Branch Manager.

Requirements:

Diploma or bachelor’s degree in Retail Management, Marketing, or related field.

Minimum 1–2 years of experience in retail sales or store supervision (sports retail experience is an advantage).

Candidates who are proficient in Store Metrics such as AUP (Average Unit per Transaction), IPT (Items per Transaction), and ATV (Average Transaction Value) will have an added advantage.

Proven leadership skills with the ability to motivate and manage a team.

Strong communication, organizational, and problem-solving abilities.

Passionate about sports, active lifestyle, and retail excellence.

Able to work on weekends, public holidays, and rotational shifts.

What We Offer:

• Competitive salary with attractive commission and performance incentives.
• Career growth opportunities within Malaysia’s leading sports retailer.
• Staff discounts on sports merchandise.
• Dynamic and supportive team environment.
• Continuous learning and professional development programs.

Steering aggressively to be the LARGEST Sports Retailer in South East Asia, Al-Ikhsan is differentiated from others by its exclusive and quality product range with competitive price, attained directly from the Suppliers (brand).

The service charter to our customers is

“100% original guaranteed - we pay double of the purchase price if our goods are imitations”

Awarded with ASEAN Business Outstanding Award 2012 – Industry Class Sector Sports Retail by ASEAN Retail & Franchise Federation

“Evolved to Private Limited Company named as Al-Ikhsan Sports Sdn Bhd. The business has grown up to 110 doors all over Peninsular Malaysia”

Steering aggressively to be the LARGEST Sports Retailer in South East Asia, Al-Ikhsan is differentiated from others by its exclusive and quality product range with competitive price, attained directly from the Suppliers (brand).

The service charter to our customers is

“100% original guaranteed - we pay double of the purchase price if our goods are imitations”

Awarded with ASEAN Business Outstanding Award 2012 – Industry Class Sector Sports Retail by ASEAN Retail & Franchise Federation

“Evolved to Private Limited Company named as Al-Ikhsan Sports Sdn Bhd. The business has grown up to 110 doors all over Peninsular Malaysia”

What can I earn as an Assistant Store Manager