BRAND STORE MANAGER(Sunway Pyramid)

DTL Malaysia Sdn. Bhd.; Subang Jaya; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Bonus

Medical Benefits

Annual Leave

EPF/Socso/EIS contribution

Training

Team building/Annual Dinner/Birthday

Staff price purchase

Job summary

DTL Malaysia Sdn. Bhd. is seeking a Retail Store Manager in Selangor to oversee daily operations, coordinate launches, and drive sales across outlets. You will lead promoter teams, ensure planograms compliance, and implement improvements for better customer experiences.

The role requires strong communication, multi-language abilities (English, Malay, Mandarin), and a willingness to work six days a week according to outlet schedules. Training and a dynamic environment are offered.

Qualifications

• Minimum SPM and above with 2 years in retail.
• Experience as store manager is encouraged.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee daily retail operations and store opening/closing.
• Conduct store assessments and hold promoter meetings with action plans.
• Maintain healthy communication with Brand Store Executive and HQ.
• Ensure store activities and launches follow timeline and guidelines.
• Propose store enhancement initiatives to improve customer experience.
• Coach and train promoters on customer service at ground level.
• Solve day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure planograms and store correspondences are followed.
• Capture best practices across stores and brainstorm enhancements.
• Prepare proposals and reports for meetings.
• Monitor and support activities that contribute to sales performance.

Skills

Communication

Interpersonal

English

Malay

Mandarin

Store leadership

Education

SPM or above

Job description

Responsibilities :

Aware of retail stores daily operations and matters

Conduct store-assessment and meeting to promoters and follow up with action plans for improvements or maintenance.

Maintain a healthy and productive communication with Brand Store Executive.

Ensure store activities/opening/launching are in placed accordingly to the timeline.

Propose various store enhancement initiatives to improve consumers experience.

Coach and provide customer service training for promoters on the ground.

Assist in solving day to day operational issues raised by Brand Store Executive and HQ Personnel.

Ensure all correspondences store planogram are carried out effectively according to the guidelines.

Capture best practice across all stores and brain storm for further implementation or enhancement.

Prepare necessary proposal and reports for meetings.

Monitor and support in all aspects that contributes to sales performance.

Requirement :

Minimum SPM and above and with 2 years working experience preferably in retail industry (mobile/consumer electronics).

Candidates with relevant strong working experience as store managers are encouraged to apply.

Good communication and interpersonal abilities verbal and written (able to communicate with our diverse client in English, Malay and Mandarin).

Willing to work 6 days per week based on outlet schedule.

Benefits :

Bonus and salary Increment (Based on performance appraisal).

Fun, dynamic and flexible working environment.

Medical Benefits & annual medical checkup.

Annual Leave and Public Holiday observe.

EPF/Socso/EIS contribution.

Training will be provided.

Team building/Annual Dinner/Birthday Celebration.

Staff price purchase.

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Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a store manager?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?
• Do you have experience in a sales role?

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