Store Manager — New Café Opening & Service Leader

Private Advertiser; Kuala Lumpur; Vor Ort; MYR 50.000 - 90.000; Vollzeit

Zusammenfassung

Private Advertiser in Kuala Lumpur is seeking an experienced Store Manager to lead the opening and daily operations of a new artisanal yogurt and specialty café concept in Mont Kiara. You will build the service team, ensure excellent customer experiences and manage implementation of SOPs.

Responsibilities include overseeing store operations, staff scheduling, inventory control, training, and achieving sales targets while maintaining high standards of hygiene and product presentation.

Qualifikationen

• Minimum 3 years of cafe/restaurant/F&B operations experience.
• Proven store/outlet management experience.
• Hands-on leader able to work independently.
• Willing to work weekends and public holidays.

Aufgaben

• Oversee daily store operations and service standards.
• Manage staff scheduling, attendance, and stock ordering.
• Maintain customer service, cleanliness, and product presentation.
• Lead pre-opening tasks, supplier coordination, and POS setup.
• Recruit, train, and supervise front-of-house team.
• Monitor sales, labour costs, wastage, and expenses.
• Develop SOPs, daily workflows, and operational reports.
• Drive sales targets and customer experience improvements.
• Lead and develop a high-performing team.

Kenntnisse

Store management

Leadership

Customer service

Operational planning

Inventory management

Staff training

Communication

Problem-solving

Jobbeschreibung

Private Advertiser in Kuala Lumpur is seeking an experienced Store Manager to lead the opening and daily operations of a new artisanal yogurt and specialty café concept in Mont Kiara. You will build the service team, ensure excellent customer experiences and manage implementation of SOPs.

Responsibilities include overseeing store operations, staff scheduling, inventory control, training, and achieving sales targets while maintaining high standards of hygiene and product presentation.