Store Manager: Lead Growth, Digital Excellence & Team

Marks and Spencer; Kuala Lumpur; Vor Ort; MYR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Attractive remuneration package

5 days’ work per week

Zusammenfassung

Marks & Spencer is seeking a Store Manager in Malaysia to lead store operations, drive sales and uphold service standards. You will create a high-performing team, implement digital-driven leadership, and ensure excellent customer service aligned with the company values.

The role requires strong analytical skills, the ability to adapt to changing needs, and a proven track record in retail management. An attractive remuneration package and a 5-day work week are offered to the right candidate.

Qualifikationen

• Minimum 4 years of retail store management experience.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Proven ability to drive sales and store performance.
• Solid analytical skills and data-driven decision making.

Aufgaben

• Create the right culture, role model new digital ways of working and leadership behaviours.
• Ensure the team provides the best standards of customer service across the store in accordance with the Company’s service values.
• Lead, motivate and mentor team in achieving top performance, the standard of service, and maximize productivity and efficiency.
• Implement best practices following the commercial management toolkit as a guide to better manage the commercial aspect of the department business.
• Monitor sales performance versus supply of stock to the sales floor.
• Provide timely feedback to the Buyers on all appreciation and markdown action, including aged/slow-selling merchandise, and ensure effective clearance of stocks.
• Accountable leader for all elements of visual management delivery across all launches, events, and campaigns.

Kenntnisse

Store management

Retail operations

Leadership

Data analysis

Customer service

Tools

Excel

SAP

Jobbeschreibung

Marks & Spencer is seeking a Store Manager in Malaysia to lead store operations, drive sales and uphold service standards. You will create a high-performing team, implement digital-driven leadership, and ensure excellent customer service aligned with the company values.

The role requires strong analytical skills, the ability to adapt to changing needs, and a proven track record in retail management. An attractive remuneration package and a 5-day work week are offered to the right candidate.