Store Manager

Ban Hin Bee; Seberang Perai; On-site; MYR 50,000 - 73,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Ban Hin Bee in Penang seeks an experienced Store Manager to oversee daily operations, lead a team of retail associates, and ensure exceptional customer service.

You will manage inventory, implement sales strategies to hit targets, train staff, and maintain store presentation while working flexible hours including weekends.

Qualifications

• Minimum 3 years of relevant retail management experience.
• Proven ability to lead and develop a team.
• Strong understanding of retail operations and inventory management.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for providing exceptional service.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in point-of-sale (POS) systems and basic computer applications.

Responsibilities

• Oversee daily store operations to ensure smooth and efficient functioning.
• Manage inventory levels, including ordering, receiving, and stocking merchandise.
• Lead and motivate a team of retail associates, providing training and performance feedback.
• Develop and implement sales strategies to achieve revenue targets.
• Ensure excellent customer service standards are met and exceeded.
• Maintain store visual merchandising standards and cleanliness.
• Handle customer inquiries, complaints, and returns professionally.

Skills

Retail management

Team leadership

Inventory management

POS systems

Customer service

Communication

Flexibility

Tools

POS software

Inventory software

Job description

Requirement

• Minimum of 3 years of relevant retail management experience.
• Proven ability to lead and develop a team.
• Strong understanding of retail operations and inventory management.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for providing exceptional service.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in point-of-sale (POS) systems and basic computer applications.

Responsibility

• Oversee daily store operations to ensure smooth and efficient functioning.
• Manage inventory levels, including ordering, receiving, and stocking merchandise.
• Lead and motivate a team of retail associates, providing training and performance feedback.
• Develop and implement sales strategies to achieve revenue targets.
• Ensure excellent customer service standards are met and exceeded.
• Maintain store visual merchandising standards and cleanliness.
• Handle customer inquiries, complaints, and returns professionally.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance