Store Manager

REV Edition Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

REV Edition Sdn Bhd in Kuala Lumpur is seeking a Store Supervisor to lead daily operations and drive sales performance. You will manage a store team, ensure best-in-class customer service, and uphold brand standards in a fast-paced retail environment.

You will oversee opening/closing, schedules, inventory, and merchandising, while coaching staff to reach targets and develop retail talent. Flexibility for shift work and holidays is expected to support strong store results.

Qualifications

• Diploma or Bachelor's degree or equivalent preferred.
• 2–4 years of experience in retail operations, supervisory or store-management role.
• Strong leadership and people-management skills.

Responsibilities

• Lead & Inspire: Manage, coach, and motivate the store team to achieve sales targets and deliver excellent customer service.
• Drive Sales Performance: Develop and execute strategies to maximise sales, improve store productivity, and achieve business objectives.
• Manage Store Operations: Oversee daily operations, including store opening and closing, POS transactions, cash handling, and staff scheduling.
• Ensure Operational Excellence: Maintain inventory accuracy, stock availability, visual merchandising standards, and compliance with company policies.
• Develop Retail Talent: Provide continuous coaching, performance feedback, and product knowledge guidance to build a high-performing team.
• Enhance Customer Experience: Create a welcoming shopping environment, build customer relationships, and resolve concerns professionally.
• Support Brand Initiatives: Collaborate with Merchandising and Marketing teams on product launches, promotional campaigns, and in-store activities.
• Monitor & Improve Performance: Analyse store performance, provide regular reports, and identify opportunities for operational improvement.

Skills

Leadership

People management

Sales-driven

Communication

Problem-solving

Retail operations

Customer service

Team development

Store scheduling

Education

Diploma or Bachelor’s Degree

Tools

POS systems

Microsoft Office

Job description

Lead the Team. Drive Performance. Inspire the Running Community.

What You'll Do

• Lead & Inspire: Manage, coach, and motivate the store team to achieve sales targets and deliver excellent customer service.
• Drive Sales Performance: Develop and execute strategies to maximise sales, improve store productivity, and achieve business objectives.
• Manage Store Operations: Oversee daily operations, including store opening and closing, POS transactions, cash handling, and staff scheduling.
• Ensure Operational Excellence: Maintain inventory accuracy, stock availability, visual merchandising standards, and compliance with company policies.
• Develop Retail Talent: Provide continuous coaching, performance feedback, and product knowledge guidance to build a high-performing team.
• Enhance Customer Experience: Create a welcoming shopping environment, build customer relationships, and resolve concerns professionally.
• Support Brand Initiatives: Collaborate with Merchandising and Marketing teams on product launches, promotional campaigns, and in-store activities.
• Monitor & Improve Performance: Analyse store performance, provide regular reports, and identify opportunities for operational improvement.

What We're Looking For

• Diploma or Bachelor's Degree or a related field is preferred.
• Minimum 2–4 years of experience in retail operations, preferably in a supervisory or store management role.
• Strong leadership, people management, and team development capabilities.
• Proven sales-driven mindset with the ability to achieve targets.
• Good understanding of retail operations, inventory management, and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic retail environment.
• Knowledge of POS systems and Microsoft Office is an advantage.
• Passion for sports, running, fitness, or lifestyle retail.
• Flexibility to work retail shifts, weekends, and public holidays.