Store Leadership & Sales Expert

Maxis; Taiping; On-site; MYR 36,000 - 72,000; Full time

Job summary

Maxis in Malaysia is seeking a proactive Store Manager to lead daily store operations, drive sales, and deliver a seamless customer journey. The role focuses on achieving targets while upholding service standards across the team.

You will assist the HoMC, coach and motivate staff, manage inventory and SOP compliance, and ensure smooth store traffic flow. A strong emphasis on performance, collaboration, and customer focus is required.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Maxis in Malaysia is seeking a proactive Store Manager to lead daily store operations, drive sales, and deliver a seamless customer journey. The role focuses on achieving targets while upholding service standards across the team.

You will assist the HoMC, coach and motivate staff, manage inventory and SOP compliance, and ensure smooth store traffic flow. A strong emphasis on performance, collaboration, and customer focus is required.