Sr Exec, Repayment & Rdmpt,RLO

UOB; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a dedicated professional to manage loan operations across multiple systems within RLOC. You will ensure timely processing, respond to internal inquiries, and support robust reporting and regulatory submissions.

The role requires adherence to SOPs and data governance, with responsibilities spanning change testing, compliance, and audit readiness. Join UOB's operational hub and contribute to service excellence in a dynamic banking environment.

Qualifications

• Handle loan operations across multiple source systems in RLOC.
• Process instructions promptly and accurately within SLA.
• Respond to internal enquiries from branches and other departments promptly.
• Review daily/periodic reports and take timely action.
• Submit monthly/regulatory reports accurately and on time.
• Support system change requests, testing and enhancements per schedule.
• Follow SOPs, PDPA, AML, DLP and related regulations.
• Assist load balancing and handle ad-hoc tasks.
• Escalate matters to TL/UH/HOD as needed per MGOR.
• Maintain data housekeeping and archiving.
• Aim for fair audit ratings with no major issues.

Responsibilities

• Handle loan operations across multiple source systems in RLOC.
• Process instructions promptly and accurately within SLA.
• Respond to internal enquiries from branches and other departments promptly.
• Review daily/periodic reports and take timely action.
• Submit monthly/regulatory reports accurately and on time.
• Support system change requests, testing and enhancements per schedule.
• Follow SOPs, PDPA, AML, DLP and related regulations.
• Assist load balancing and handle ad-hoc tasks.
• Escalate matters to TL/UH/HOD as needed per MGOR.
• Maintain data housekeeping and archiving.
• Aim for fair audit ratings with no major issues.

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Handle loan operations (monetary transactions and non-monetary system maintenances) at multiple source systems in RLOC.
• Processing of all instructions received promptly, accurately and within the stipulated turnaround time/SLA.
• Attend to general enquiries from internal customers (ie : Branches, Contact Centre, Mortgage Servicing Hub, PFS-Credit, RCM and other Depts.) promptly and timely.
• Check and review daily and other periodic reports, and take timely action accordingly.
• Prepare and ensure accurate and timely submission of monthly/periodic management information system reporting and regulatory reporting.
• Handle business system new/change requirements, testing and enhancement of processing and reporting system according to scheduled timeline.
• Ensure compliance with processes/ procedures stipulated under SOPs, Guidelines, Policies and Regulations, Code of Conduct, Clean Desk Policy, PDPA, AML, DLP, etc. at all times.
• Participate in fungible exercise/load balancing within the dept and handle ad-hoc assignments as and when required.
• Ensure that all matters/issues that warrant TL/UH/HOD’s attention are escalated timely, as guided by MGOR.
• Ensure proper housekeeping and archiving of all data and documents.
• Meet minimum Fair audit rating with no critical observations and no repeat of prior audit issues

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.