Squad Lead, Homeowners Buss Development & Innovation

RHB Banking Group; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

RHB Banking Group in Kuala Lumpur seeks a Squad Lead for Homeowners Development & Innovation to shape strategic mortgage initiatives and drive revenue across stakeholders.

You will coordinate cross-functional teams, monitor market trends, and deliver credit-related improvements while ensuring compliance and timely execution of pilots and enhancements.

Responsibilities

• Ideate and determine a strategic plan/initiative aligned with Centre of Expertise and Service Partner teams to deliver business aspirations.
• Remove obstacles and coordinate actions for successful implementation of initiatives.
• Assist Head, Homeowners to plan and implement tasks required for delivery of Quest and business aspirations.
• Lead plans and develop initiatives to generate revenue for Mortgage business.
• Collaborate with stakeholders including service partners, business support teams, Centre of Expertise, marketing, and senior management to ensure product goals and visions are set right.
• Analyse Mortgage and property outlook, property/real estate market, economic trends and competitors offerings to grow Mortgage business.
• Lead ideation, creation and timely implementation of projects to improve or update credit-related matters including customer scorecard, policy, journeys, processes, sales incentives, training, credit procedures and compliance.
• Plan and introduce pilot propositions to grow new revenue for the business.
• Ensure adherence to internal and external regulations for proposals, implementation, foundation setting and post-implementation review with stakeholders and management.
• Lead projects to address product-related issues and implement solutions and enhancements.
• Perform regular peer performance analyses to enable sustainable mortgage portfolio growth profitability.
• Review product pricing and introduce tactical pricing campaigns to grow portfolio profitability and SRR.

Job description

Squad Lead, Homeowners Buss Development & Innovation

• Ideate and determine a strategic plan/initiative, in alignment with Centre of Expertise and Service Partner teams to deliver business aspirations.
• Remove obstacles and coordinate actions for successful implementation of initiatives.
• Assist Head, Homeowners to plan and implement tasks required for delivery of Quest and business aspirations

Business Development & Innovation

• Lead plans, develop initiatives to generate new revenue for Mortgage business
• Excellent communication for effective collaborate with various stakeholders, including service partners, business support teams, Centre of Expertise, marketing, and senior management to ensure product goals and visions are set right.
• Stay informed and analyse Mortgage and property outlook, property/real estate market, economic trends and competitors offering grow Mortgage business
• Lead ideation, creation and timely implementation of project to improve or update on credit related matters including and not limited to customer scorecard, credit policy, customer journeys, processes, sales related matters i.e. Mortgage sales incentive, training, credit and knowledge and regulations, business support teams (eg. End-Financing Management, End-Financing Valuation, Credit Evaluation, Collections) that influence mortgage business with external and internal stakeholders
• Plan and introduce pilot proposition to grow new revenue for business
• Ensuring adherence to internal and external regulations for new proposals, implementation, foundation setting and post implementation review with stakeholders, committees and management
• Lead project to address product-related issues and implement solutions and enhancements.
• Perform regular peers’ business performance analysis to enable sustainable mortgage portfolio growth profitably.
• Review product pricing, introduce tactical pricing campaign to grow portfolio profitably to meet budget and manage daily SRR, improve SRR process and operations