Sports Retail: Assistant Store Leader & Sales Coach

Al-Ikhsan Sports Sdn Bhd (Retail); Gombak; On-site; MYR 47,000 - 76,000; Full time

Benefits offered by this job

Staff discounts on sports merchandise

Career growth opportunities

Dynamic team environment

Training and development programs

Job summary

Al-Ikhsan Sports Sdn Bhd (Retail) seeks an Assistant Store Manager for AL-IKHSAN KL EAST MALL to lead a sales team and drive store performance. You will manage daily operations, coach staff, and ensure excellent customer service while meeting targets.

Responsibilities include merchandising, inventory control, and staff development. Weekend and rotational shifts are required; opportunities for growth and staff discounts are offered.

Qualifications

• Diploma or degree in Retail Management, Marketing, or related field.
• 1–2 years retail sales/store supervision experience.
• Sports retail experience is an advantage.
• Proven leadership and team management abilities.
• Proficiency with Store Metrics such as AUP, IPT, and ATV is a plus.

Responsibilities

• Assist Store Manager in daily store operations and staff performance.
• Achieve sales targets through proactive selling and upselling.
• Lead, motivate, and coach the sales team to meet targets.
• Monitor sales performance and provide improvement recommendations.
• Ensure high standards of customer service and satisfaction.
• Manage visual merchandising, stock display and replenishment per guidelines.
• Oversee inventory control, stock takes and loss prevention.
• Support recruitment, training and development of staff.
• Ensure compliance with policies and standards.
• Prepare and present sales and performance reports to management.
• Act as PIC in the absence of Store/Branch Manager.

Skills

Leadership

Communication

Problem solving

Organizational skills

Education

Retail Management / Marketing degree

Job description

Al-Ikhsan Sports Sdn Bhd (Retail) seeks an Assistant Store Manager for AL-IKHSAN KL EAST MALL to lead a sales team and drive store performance. You will manage daily operations, coach staff, and ensure excellent customer service while meeting targets.

Responsibilities include merchandising, inventory control, and staff development. Weekend and rotational shifts are required; opportunities for growth and staff discounts are offered.