Sport Club Manager

Picklepong Club Sdn Bhd; Kampung Batu 9 Cheras; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Sports facility access

Staff benefits

Performance-based incentives

Job summary

Pickle Pong Club is seeking a hands-on Club Manager to lead our pickleball and ping pong facility and drive growth. You will oversee daily operations, supervise staff, and push sales through bookings, coaching, and memberships.

The role requires strong leadership, customer service orientation, and problem-solving abilities; evenings, weekends, and public holidays are expected. Mandarin, English, and Bahasa Malaysia proficiency are preferred.

Qualifications

• Experience in operations, sales, management or hospitality.
• Strong leadership and communication skills.
• Sales-driven, proactive and responsible.
• Able to work independently and solve problems.
• Comfortable working evenings, weekends and public holidays.
• Sports or club management experience is an advantage.
• Mandarin, English and Bahasa Malaysia proficiency preferred.

Responsibilities

• Manage daily club operations and ensure smooth running of the facility
• Supervise, train and manage staff schedules and performance
• Monitor daily sales, bookings, membership and revenue
• Drive sales through court bookings, coaching programmes and memberships
• Develop partnerships with schools, companies, tuition centres and communities
• Organise tournaments, events, workshops and sports programmes
• Handle customer enquiries, feedback and complaints
• Monitor stock, cash flow reports and operational expenses
• Prepare daily, weekly and monthly performance reports

Skills

Operations management

Sales

Leadership

Customer service

Problem solving

Job description

Pickle Pong Club is looking for a passionate, responsible and hands-on Club Manager to lead our pickleball and ping pong facility. You will manage daily operations, lead our team and drive business growth.

Key responsibilities

Manage daily club operations and ensure smooth running of the facility

Supervise, train and manage staff schedules and performance

Monitor daily sales, bookings, membership and revenue

Drive sales through court bookings, coaching programmes and memberships

Develop partnerships with schools, companies, tuition centres and communities

Organise tournaments, events, workshops and sports programmes

Handle customer enquiries, feedback and complaints

Monitor stock, cash flow reports and operational expenses

Prepare daily, weekly and monthly performance reports

About you

Experience in operations, sales, management or hospitality

Strong leadership and communication skills

Sales-driven, proactive and responsible

Able to work independently and solve problems

Comfortable working evenings, weekends and public holidays

Sports or club management experience is an advantage

Mandarin, English and Bahasa Malaysia proficiency preferred

Competitive salary based on experience

Performance-based incentives

Sports facility access and staff benefits