Specialist, Sales Development (Advisor) - Korean

cnx; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

cnx in Kuala Lumpur, Malaysia seeks a Specialist, Sales Development (Advisor) - Korean to join the team and drive revenue in a dedicated territory. The role focuses on renewals and services with potential up-sell opportunities, using strong product knowledge to meet client needs.

You will forecast weekly/monthly/quarterly metrics and manage high volumes of outbound calls and emails. Collaboration with the Sales Manager and team ensures a professional customer experience.

Responsibilities

• Sell renewals and services to achieve quota, with potential up-sell opportunities.
• Provide accurate weekly/monthly/quarterly forecasts.
• Master product knowledge and technical understanding to assess client needs.
• Handle customer concerns and roadblocks to satisfaction.
• Maintain CRM with all relevant data and manage high-volume communications via phone and email.
• Report to Sales Manager and collaborate with team to deliver professional customer experience.
• Lead qualification and renewal activities as part of sales motions.

Skills

Lead qualification

Lead conversion

Health checks

Voice of the customer

Contract renewal

Tools

CRM

Job description

Job Title:

Specialist, Sales Development (Advisor) - Korean

Job Description

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required), Korean (Required)

Time Type:

Full time 2026-08-26