Specialist - EDA

DHL; Petaling Jaya; Presencial; Confidential; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International environment

Learning opportunities

Competitive compensation and benefits

Resumo da oferta

DHL Group APAC in Petaling Jaya, Malaysia, seeks an HR Shared Services professional to support data administration and HR processes within a global network. You will work in an international environment, handling high volumes and delivering accurate HR data services to internal customers.

The role requires a Bachelor’s Degree and about 3 years in HR SSC, with a preference for HR certification. On-site position with growth opportunities and competitive benefits.

Qualificações

• Bachelor’s Degree required; HR certification preferred.
• Approximately 3 years of HR Shared Services experience.
• Ability to handle high volume of work and adapt to changes.
• Proven experience building and maintaining relationships.

Responsabilidades

• Administer HR Employee Data Administration/Shared Services processes with defined delivery/quality standards and timelines.
• Check for patterns of errors and escalate complex issues for resolution.
• Support other team members on recurring errors related to HR services.
• Maintain reports and data per standards and guidelines.
• Gather inputs and feedback from HR Partners and employees and share with Supervisor.
• Maintain effective relationships with vendors and HR Business Partners to assist in issue resolution.
• Support in meeting KPIs and service levels.

Conhecimentos

HR data administration

Stakeholder management

Attention to detail

High volume workload

Communication

Formação académica

Bachelor’s Degree

HR certification preferred

Descrição da oferta de emprego

About DHL Group And HR Services

DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

About DHL Group And HR Services

DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

HR Services

at DHL Group – that’s us! We provide cross-divisional HR services through our global network of HR Shared Service Centres in close alignment with the HR function. With professionalism and dedication, we can support you in different HR processes to ensure your business growth. Our HR Services run e.g. the payroll for more than 350.000 employees within DHL Group working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing, and other services. Ready to immerse yourself in the exciting world of HR Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of HR Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse Group, join us in our APAC region. We are looking for an immediate, full-time, permanent position in APAC at Petaling Jaya, Malaysia.

Job Purpose:

Support to develop and administer HR Employee Data Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.

Your tasks:

• Administer assigned Employee Data Administration/Shared Services processes by setting appropriate delivery / quality standards and timelines.
• Check for patterns of errors/ repetitive issues and rectify the same, else **escalate** complex issues for resolution.
• Support other team members on recurring errors and issues related to specific assigned HR service.
• Maintain reports and data related to assigned HR service as per standards and guidelines.
• Gather inputs and feedback from HR Partners and employees on HR services rendered or needed and share with Supervisor.
• Maintain an effective relationship with vendors and HR Business Partners to assist in issue resolution.
• Support in meeting KPIs and service levels.

Education Level:

• Bachelor’s Degree
• HR certification preferred

Experience Level:

• Possess approximately 3 years of experience in similar field, preferably in an HR Shared Service Centre.
• Exposure to relevant key aspects of HR processes.
• Business understanding.
• Able to handle high volume of work and adapt to changes.
• Proven experience of building and maintaining relationships.

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.