Specialist, Sales Development (Korean/English Speaking)

Concentrix SREV Malaysia SDN. BHD.; Kuala Lumpur; Presencial; MYR 60 000 - 90 000; Tempo integral

Resumo da oferta

Concentrix SREV Malaysia SDN. BHD. is seeking a Specialist of Sales Development in Kuala Lumpur to drive outbound engagement with Korean and English speaking customers. The role focuses on selling and renewing contracts, with strong emphasis on product knowledge and CRM-based activity.

You will forecast sales, handle objections, and work with the team to deliver a professional customer experience across channels.

Qualificações

• Must be proficient in English and Korean for communication with customers.
• Experience handling high volumes of outbound calls and emails.
• Ability to forecast weekly/monthly/quarterly sales accurately.

Responsabilidades

• Demonstrate value of products or services and renew contracts.
• Maintain CRM data and provide accurate forecasts.
• Qualify leads, convert them, perform health checks, and address customer needs.
• Manage objections and competitive pressures to retain or win customers.
• Collaborate with team and report to Sales Manager.

Conhecimentos

Lead qualification

Lead conversion

CRM

Forecasting

Objection handling

Outbound calls

Customer service

Product knowledge

Descrição da oferta de emprego

Job Title: Specialist, Sales Development (Korean/English Speaking)

Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.

This role is responsible for effectively articulating the value of products or services to customers.

Provide accurate weekly/ monthly/ quarterly sales forecast.

Mastery of product knowledge and technical understanding of services to assess client requirements.

Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.

Manage external competitive pressures and handle objections to retain customers or win new customers.

Manage high volume of customer contacts through phone and email each day – majority of communication is outbound.

Work with your team and management to provide a professional experience during all interactions with customers and prospects.

Maintain the customer management system (CRM) to ensure all relevant data is captured.

Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Work with a team and report directly to a Sales Manager.

Location

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements

English (Required), Korean (Required)

Time Type

Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Company Overview

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.