Specialist, Customer Acquisition (advisor)

Concentrix Corporation; Kuala Lumpur; On-site; MYR 35,000 - 55,000; Full time

Job summary

Concentrix Corporation in Kuala Lumpur is seeking a Specialist, Customer Acquisition (advisor) to drive outbound sales and renewals. You will articulate product value, forecast sales activity, and manage customer interactions with a focus on delivering a professional experience.

Strong CRM knowledge and the ability to handle high contact volumes are essential. The role requires English proficiency and full-time commitment at Equatorial Plaza, Levels 10–12, Kuala Lumpur.

Qualifications

• Experience in selling and renewing contracts with a focus on customer engagement.
• Ability to maintain CRM data and forecast sales activity.
• Proven ability to handle high volumes of outbound contacts via phone and email.

Responsibilities

• Demonstrate value and benefits of products or services to customers.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge to assess client requirements and address roadblocks.
• Manage high volume of customer contacts via phone and email daily.
• Maintain CRM data and participate in lead qualification, conversion, and renewals.
• Collaborate with team and Sales Manager to ensure professional customer experience.

Skills

Sales experience

CRM proficiency

Outbound calling

Customer engagement

Tools

CRM (Salesforce)

Job description

## Specialist, Customer Acquisition (advisor)Apply: MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza: Full time: Posted Today: R1768266Job Title:Specialist, Customer Acquisition (advisor)Job DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerLocation:MYS Kuala Lumpur - Levels 10,11,12 Equatorial PlazaLanguage Requirements:EnglishTime Type:Full time2026-10-31### About Us# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.