Spa Therapist

Banyan Tree Kuala Lumpur; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Banyan Tree Kuala Lumpur is seeking a Spa Therapist for a full-time, on-site role in Kuala Lumpur. You will deliver massages, facials, body therapies, and beauty services in line with Banyan Tree Spa standards, consulting with guests to tailor recommendations while maintaining a calm and professional atmosphere.

The role requires preparing rooms, ensuring hygiene, managing schedules, and coordinating with hotel teams to enhance guest experiences and spa promotion.

Qualifications

• Candidates should possess skills in spa treatments, including a range of massage, facial and body treatments.
• Candidates should possess strong customer service skills, with the ability to communicate clearly, build guest rapport, and handle guest feedback professionally.
• Relevant certification or diploma in spa therapy, cosmetology, or wellness is preferred.
• Previous experience in a luxury spa or hospitality environment is an advantage.
• Ability to work flexible hours, including weekends and public holidays, as required by hotel operations.
• Commitment to professional appearance, adherence to safety and sanitation guidelines, and continuous skills development.
• Candidates must have valid eligibility to work in Malaysia.

Responsibilities

• Deliver high-quality spa treatments including massages, facials, body therapies and beauty services according to Banyan Tree Spa standards.
• Consult with guests to understand wellness needs and provide personalized recommendations.
• Maintain a calm, professional atmosphere during each treatment.
• Prepare treatment rooms and ensure cleanliness and hygiene.
• Manage appointment schedules and accurately record services provided.
• Collaborate with spa colleagues and other hotel departments to support seamless guest experiences and promote spa offerings.

Skills

Spa treatments

Customer service

Professional appearance

Safety & sanitation

Education

Diploma/certificate in spa therapy or related field

Job description

Company Description

Banyan Tree Kuala Lumpur is a luxury urban retreat offering 55 elegant rooms and suites in the heart of the city’s Golden Triangle. The hotel features a vibrant rooftop bar with panoramic skyline views, acclaimed gourmet dining, and the award-winning Banyan Tree Spa. Located within walking distance of major public transport and iconic landmarks such as the Petronas Twin Towers, it offers exceptional convenience for guests and team members. The property also provides direct access to Pavilion Kuala Lumpur mall via a connecting bridge, creating a dynamic environment that blends hospitality, wellness, and retail experiences.

Role Description

The Spa Therapist is a full-time, on-site role based in WP. Kuala Lumpur at Banyan Tree Kuala Lumpur. This role involves delivering high-quality spa treatments, including massages, facials, body therapies, and beauty services, in accordance with Banyan Tree Spa standards and protocols. The Spa Therapist will consult with guests to understand their wellness needs, provide personalized recommendations, and maintain a calm, professional atmosphere throughout each treatment. Daily responsibilities include preparing treatment rooms, ensuring cleanliness and hygiene, managing appointment schedules, and accurately recording services provided. The role also requires close collaboration with spa colleagues and other hotel departments to support seamless guest experiences and promote spa offerings.

Qualifications

• Candidates should possess skills in spa treatments, including a range of massage ,facial and body treatments.
• Candidates should possess strong customer service skills, with the ability to communicate clearly, build guest rapport, and handle guest feedback professionally.
• Relevant certification or diploma in spa therapy, cosmetology, or wellness is preferred.
• Previous experience in a luxury spa or hospitality environment is an advantage.
• Ability to work flexible hours, including weekends and public holidays, as required by hotel operations.
• Commitment to professional appearance, adherence to safety and sanitation guidelines, and continuous skills development.
• Candidates must have valid eligibility to work in Malaysia.