Lux Spa Therapist: Massages, Facials & Wellness

Banyan Tree Kuala Lumpur; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Banyan Tree Kuala Lumpur is seeking a Spa Therapist for a full-time, on-site role in Kuala Lumpur. You will deliver massages, facials, body therapies, and beauty services in line with Banyan Tree Spa standards, consulting with guests to tailor recommendations while maintaining a calm and professional atmosphere.

The role requires preparing rooms, ensuring hygiene, managing schedules, and coordinating with hotel teams to enhance guest experiences and spa promotion.

Qualifications

• Candidates should possess skills in spa treatments, including a range of massage, facial and body treatments.
• Candidates should possess strong customer service skills, with the ability to communicate clearly, build guest rapport, and handle guest feedback professionally.
• Relevant certification or diploma in spa therapy, cosmetology, or wellness is preferred.
• Previous experience in a luxury spa or hospitality environment is an advantage.
• Ability to work flexible hours, including weekends and public holidays, as required by hotel operations.
• Commitment to professional appearance, adherence to safety and sanitation guidelines, and continuous skills development.
• Candidates must have valid eligibility to work in Malaysia.

Responsibilities

• Deliver high-quality spa treatments including massages, facials, body therapies and beauty services according to Banyan Tree Spa standards.
• Consult with guests to understand wellness needs and provide personalized recommendations.
• Maintain a calm, professional atmosphere during each treatment.
• Prepare treatment rooms and ensure cleanliness and hygiene.
• Manage appointment schedules and accurately record services provided.
• Collaborate with spa colleagues and other hotel departments to support seamless guest experiences and promote spa offerings.

Skills

Spa treatments

Customer service

Professional appearance

Safety & sanitation

Education

Diploma/certificate in spa therapy or related field

Job description

Banyan Tree Kuala Lumpur is seeking a Spa Therapist for a full-time, on-site role in Kuala Lumpur. You will deliver massages, facials, body therapies, and beauty services in line with Banyan Tree Spa standards, consulting with guests to tailor recommendations while maintaining a calm and professional atmosphere.

The role requires preparing rooms, ensuring hygiene, managing schedules, and coordinating with hotel teams to enhance guest experiences and spa promotion.