Spa Receptionist

V Spa Bintulu; Bintulu; On-site; MYR 28,000 - 39,000; Full time

Job summary

V Spa Bintulu is seeking a friendly front desk receptionist to greet guests and support daily spa operations. You will handle appointments, enquiries, phone calls and messages, and coordinate with therapists to ensure smooth daily operations.

The role requires good communication, basic computer skills, the ability to work independently or as part of a team, and willingness to work shifts, weekends and public holidays.

Qualifications

• Friendly, responsible and customer-oriented.
• Good communication and interpersonal skills.
• Basic computer skills.
• Able to work independently and as part of a team.
• Able to work on shifts, weekends and public holidays.
• Perform other duties as assigned by management.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Handle appointments, enquiries, phone calls and WhatsApp messages.
• Manage customer bookings and daily schedules.
• Process payments and maintain basic records.
• Keep the reception area clean and organised.
• Coordinate with therapists to ensure smooth daily operations.
• Provide good customer service and handle customer requests.
• Perform other duties as assigned by management.

Skills

Friendly

Communication skills

Interpersonal skills

Basic computer skills

Independence

Teamwork

Shift work

Job description

Welcome and assist customers in a friendly and professional manner.

Handle appointments, enquiries, phone calls and WhatsApp messages.

Manage customer bookings and daily schedules.

Process payments and maintain basic records.

Keep the reception area clean and organised.

Coordinate with therapists to ensure smooth daily operations.

Provide good customer service and handle customer requests.

Able to work on shifts, weekends and public holidays.

Perform other duties as assigned by management.

Requirements

Friendly, responsible and customer-oriented.

Good communication and interpersonal skills.

Basic computer skills.

Able to work independently and as part of a team.

Must be able to work on a shift basis.