Sommelier/Restaurant Supervisor

InterContinental Penang Resort; George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

InterContinental Penang Resort in Teluk Bahang, Penang, seeks an experienced Sommelier/Restaurant Supervisor to curate the wine program and oversee daily restaurant operations.

You will train staff on wine knowledge, drive wine sales, and collaborate with culinary teams to coordinate tastings and special events, ensuring guest satisfaction.

This is a full-time, on-site role in a luxury hospitality setting, requiring flexibility to work evenings, weekends, and holidays.

Qualifications

• Proven expertise in wine selection, storage, and presentation.
• Experience in upselling wine and beverages ethically.
• Strong knowledge of F&B operations and service standards.
• Excellent guest interaction and staff training abilities.
• Certification or formal sommelier training highly desirable.

Responsibilities

• Curate and manage the wine program including selection, storage, and presentation.
• Advise guests on wine pairings to enhance dining experiences.
• Oversee daily restaurant operations and support service staff.
• Train team members on wine and beverage knowledge.
• Coordinate tastings, events, and promotions with culinary and hotel departments.

Skills

Wine Pairing & Sommelier practices

Wine Sales & upselling

Food & Beverage operations

Communication skills

Wine certification (Sommelier)

Leadership & team training

Flexibility (evenings/weekends)

English proficiency

Job description

Company Description

InterContinental Penang Resort is a luxury beachfront destination located in Teluk Bahang, offering premium accommodation, dining, and leisure experiences to guests from around the world. The resort focuses on refined service, quality cuisine, and curated beverage programs that reflect both international standards and local culture. Team members are encouraged to deliver thoughtful, personalized service that enhances each guest's stay. The resort provides a professional environment with opportunities for learning, development, and career growth within the broader InterContinental Hotels & Resorts network.

Role Description

This is a full-time, on-site Sommelier/Restaurant Supervisor role based at InterContinental Penang Resort in Teluk Bahang. The role involves curating the wine program, including selection, storage, and presentation, and advising guests on wine pairing to complement their dining experience. The Sommelier/Restaurant Supervisor oversees daily restaurant operations, supports service staff, ensures adherence to brand standards, and maintains a high level of guest satisfaction. Responsibilities include driving wine sales, training team members on wine and beverage knowledge, monitoring inventory, and supporting overall food and beverage service quality. The role also requires close collaboration with the culinary team and other hotel departments to coordinate special events, tastings, and promotions.

Qualifications

• Strong expertise in Wine Pairing and Sommelier practices, including wine selection, storage, and presentation.


• Experience in Wine Sales, with the ability to promote and upsell wine and beverages ethically and effectively.


• Solid background in Food & Beverage operations, including restaurant supervision and service standards.


• Excellent Communication skills for guest interaction, team coordination, and staff training.


• Relevant certification or formal training in wine (e.g., sommelier certification) is highly desirable.


• Previous experience in upscale or luxury hospitality environments is an advantage.


• Strong leadership, problem-solving, and organizational skills, with the ability to manage shifts and support team performance.


• Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.


• Proficiency in English; additional language skills are beneficial.