Solutions Engineer (Sales & Technical), Penang

Tap Growth ai; Penang; Hybrid; MYR 67,000 - 98,000; Full time

Benefits offered by this job

Other benefits

Job summary

Tap Growth ai in Penang, Malaysia, is seeking a Solutions Engineer (Sales & Technical) with a hybrid work mode. You will drive sales growth while delivering technical solutions and engaging key client stakeholders.

You will gather client requirements, design and deploy customized software solutions and POC prototypes, provide demos and training, and collaborate with internal engineering for smooth delivery.

Qualifications

• 2+ years in a software-related role.
• Background in technical sales, BD, pre-sales, or solution engineering.
• Experience in prototyping, troubleshooting, requirements gathering, and deployment.
• Strong communication and stakeholder management.

Responsibilities

• Drive sales growth and nurture client accounts in Northern Malaysia.
• Build relationships with key stakeholders and drive contract discussions.
• Gather requirements, design and deploy customized software solutions and POC prototypes.
• Provide technical demos, troubleshooting, system testing, and user training.
• Collaborate with engineering teams for seamless project delivery and documentation.
• Keep records of accounts, opportunities and project statuses.

Skills

Technical sales

Business development

Pre-sales

Solution engineering

Stakeholder management

Presentation skills

Job description

Role Overview

Location: Penang, Malaysia
Work Mode:Hybrid
Role: Solutions Engineer (Sales & Technical)

What You'll Do:

Business Development & Account Management

• Drive sales growth and nurture existing client accounts, prioritizing Northern Malaysia.
• Build long-term relationships with key client stakeholders and decision-makers.
• Identify potential leads, create technical proposals, present pitches, and lead contract discussions.
• Conduct client site visits and participate in relevant industry events.

Technical Solutions & Execution

• Gather client requirements to design, build, and deploy customized software solutions and POC prototypes.
• Provide technical troubleshooting, software demonstrations, system testing, and user training.
• Collaborate with internal engineering teams for seamless project delivery and maintain technical documentation.

Reporting & Operations

• Keep accurate records of accounts, opportunities, and project statuses.
• Submit weekly activity reports and provide market intelligence on competitor trends and customer feedback.

What We're Looking For:

• Minimum of 2 years of working experience in a software-related role.
• Proven background in technical sales, business development, pre-sales, or solution engineering.
• Experience in software prototyping, technical troubleshooting, requirement gathering, and system deployment.
• Strong communication, stakeholder management, and presentation skills.

Remuneration

• Monthly salary: RM6,000 - RM8,800
• Other benefits

Consultant in charge:

• Kim Tan | 016-3530562 | [e-mail]