Solutions Engineer

Keysight Technologies Malaysia Sdn. Bhd.; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Keysight Technologies Malaysia Sdn. Bhd. is expanding its technical solutions team and seeks a Solution Engineer with In-Circuit Test and Board Functional Test knowledge.

The SE translates customer needs into integrated solutions and works at customer sites, sometimes across borders, while supporting sales through technical solution selling and proposals. Responsibilities include training, consulting, evaluation services, and collaboration with account managers and other SEs to grow business and

Qualifications

• Bachelor's degree in Electrical Engineering or equivalent experience.
• At least 3 years in electronics manufacturing test, especially ICT or Board Functional Test.
• Experience in test programming and development; strong knowledge of electronics circuitry.
• Strong verbal and written English communication; capable of customer presentations.
• Self-motivated with ability to work independently and meet objectives.
• Experience in solution selling or sales support is a plus.

Responsibilities

• Deliver training, test application support and consulting to customers for startup and operation of Keysight ICT and board test systems.
• Provide deep technical consultation to address board test needs and configure product/service solutions.
• Deliver evaluation services to drive adoption and sales growth.
• Write application notes and case studies based on experience.
• Collaborate with Account Manager and other SEs in pre- and post-sale activities.
• Identify new customers and opportunities to contribute to business development.

Skills

In-Circuit Test

Board Functional Test

Test programming

Customer support

English communication

Presentation skills

Independent / self-starter

MS Office

Education

Bachelor’s degree in Electrical Engineering

Tools

Data analytics software

Job description

Keysight Technologies Malaysia Sdn. Bhd. 4.6 View all jobs

Keysight Technologies is the market leader in In-Circuit test (ICT) & Functional Test Solutions through its continuous innovations and dedication to quality. We are seeing growth opportunities in Malaysia and other South Asia Pacific countries and are expanding our technical solution team to meet this growth. We are looking for engineers with In-Circuit Test or Board Functional Test knowledge who have the passion and drive to ensure customer success and to grow Keysight business. The Solution Engineer (SE) is responsible for translating customer’s technical needs into solutions through a combination of products and services. The SE works regularly at customer sites in the country and sometimes in neighbouring countries. Besides delivering technical solutions and support, the SE will also be supporting sales activities by conducting technical solution selling & generating proposals.

Responsibilities

• Deliver training, test application support and consulting to customer to ensure successful startup and operation of the Keysight ICT, Board Functional test systems and data analytics software.
• Provide in-depth technical consultation to customers to address their Board Test needs and to configure the solutions comprising of products, software, and services.
• Provide technical evaluation services to drive solution adoption and sales growth
• Write up application notes and case studies based on solution experience to share with team members and customers.
• Work as a team with the Account Manager and other SEs in pre & post sale activities.
• Contribute to business development by identifying new customers and opportunities.

Qualifications

• Bachelor’s degree (Electrical Engineering discipline preferred) or equivalent experience.
• 3 years’ experience in electronics manufacturing test especially in In-Circuit test and/or Board Functional Test. Strong knowledge in electronic circuitry. More in-depth experience will be highly valued.
• Test programming and development experience, customer support experience, broad knowledge of related industries and companies, products, and processes.
• Savvy at building customer relationship and understand customers’ needs & business issues, having strong communication skills in verbal & written English
• Able to make clear and confident presentations in front of customers and in seminars
• Results-driven, having a growth mindset in the knowledge of product, solutions, latest technical trends and development, and the relevant industries and able to position Keysight’s solutions favorably with clients. Having past Sales experience is an advantage.
• A self-starter, able to work independently and focus on meeting business objectives.
• Proficient with Microsoft Word, PowerPoint, and Excel.

***Keysight is an Equal Opportunity Employer.***