Solutions Engineer

Keysight Technologies; George Town; On-site; MYR 90,000 - 150,000; Full time

Job summary

Keysight Technologies is seeking a Solution Engineer (SE) with In-Circuit Test and Board Functional Test knowledge to translate customers' technical needs into integrated solutions through a mix of product and service offerings.

The SE will regularly work at customer sites in Malaysia and occasionally in neighbouring countries, delivering technical solutions and supporting sales activities with proposal generation.

Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent experience.
• 3 years’ experience in electronics manufacturing test, ICT or Board Functional Test.
• Proficient in test programming and development; strong product knowledge.
• Strong verbal and written English communication; capable presentations.
• Ability to build customer relationships and understand business needs.
• Independent, self-starter with willingness to travel and teamwork.

Responsibilities

• Deliver training, test application support and consulting for ICT and Board tests.
• Provide in-depth technical consultation to address customer test needs.
• Provide technical evaluation services to drive adoption and growth.
• Write application notes and case studies from solution experience.
• Collaborate with Account Manager and other SEs in pre/post-sale activities.
• Identify new customers and opportunities to contribute to business development.

Skills

Electronics testing experience

Test programming and development

Customer support experience

Communication skills in English

Presentation skills

Relationship building

Self-starter

MS Word/PowerPoint/Excel proficiency

Education

Bachelor’s degree in Electrical Engineering

Job description

Overview

Keysight Technologies is the market leader in In-Circuit test (ICT) & Functional Test Solutions through its continuous innovations and dedication to quality. We are seeing growth opportunities in Malaysia and other South Asia Pacific countries and are expanding our technical solution team to meet this growth. We are looking for engineers with In-Circuit Test or Board Functional Test knowledge who have the passion and drive to ensure customer success and to grow Keysight business. The Solution Engineer (SE) is responsible for translating customer’s technical needs into solutions through a combination of products and services. The SE works regularly at customer sites in the country and sometimes in neighbouring countries. Besides delivering technical solutions and support, the SE will also be supporting sales activities by conducting technical solution selling & generating proposals.

Overview

Keysight Technologies is the market leader in In-Circuit test (ICT) & Functional Test Solutions through its continuous innovations and dedication to quality. We are seeing growth opportunities in Malaysia and other South Asia Pacific countries and are expanding our technical solution team to meet this growth. We are looking for engineers with In-Circuit Test or Board Functional Test knowledge who have the passion and drive to ensure customer success and to grow Keysight business. The Solution Engineer (SE) is responsible for translating customer’s technical needs into solutions through a combination of products and services. The SE works regularly at customer sites in the country and sometimes in neighbouring countries. Besides delivering technical solutions and support, the SE will also be supporting sales activities by conducting technical solution selling & generating proposals.

Responsibilities

• Deliver training, test application support and consulting to customer to ensure successful startup and operation of the Keysight ICT, Board Functional test systems and data analytics software.
• Provide in-depth technical consultation to customers to address their Board Test needs and to configure the solutions comprising of products, software, and services.
• Provide technical evaluation services to drive solution adoption and sales growth
• Write up application notes and case studies based on solution experience to share with team members and customers.
• Work as a team with the Account Manager and other SEs in pre & post sale activities.
• Contribute to business development by identifying new customers and opportunities.

Qualifications

• Bachelor’s degree (Electrical Engineering discipline preferred) or equivalent experience.
• 3 years’ experience in electronics manufacturing test especially in In-Circuit test and/or Board Functional Test. Strong knowledge in electronic circuitry. More in-depth experience will be highly valued.
• Test programming and development experience, customer support experience, broad knowledge of related industries and companies, products, and processes.
• Savvy at building customer relationship and understand customers’ needs & business issues, having strong communication skills in verbal & written English
• Able to make clear and confident presentations in front of customers and in seminars
• Results-driven, having a growth mindset in the knowledge of product, solutions, latest technical trends and development, and the relevant industries and able to position Keysight’s solutions favorably with clients. Having past Sales experience is an advantage.
• A self-starter, able to work independently and focus on meeting business objectives.
• Proficient with Microsoft Word, PowerPoint, and Excel.

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