Solution Sales Lead, Cybersecurity (GTM)

StarHub; Petaling Jaya; On-site; MYR 350,000 - 550,000; Full time

Job summary

StarHub in Malaysia is seeking a Cybersecurity Service Line Lead to drive growth, shape offerings, and ensure delivery excellence across the Malaysian market.

You will partner with local sales, regional delivery teams, and industry bodies to expand market presence, win secured deals, and raise service standards.

This leadership role requires deep cybersecurity expertise, strong commercial acumen, and a track record of leading large-scale cybersecurity engagements.

Qualifications

• Degree in Computer Science, Information Security, or related field.
• Advanced certifications (CISSP, CISM, CEH, ISO27001 Lead Auditor/Implementer).
• 15+ years in cybersecurity with 8+ years in leadership or service line management.
• Strong understanding of cybersecurity technologies, standards, regulatory requirements.
• Proven experience supporting sales and driving revenue for cybersecurity services.

Responsibilities

• Develop and execute Malaysia go-to-market strategy for cybersecurity in line with regional objectives.
• Identify market opportunities, risks, and trends to expand the footprint.
• Build relationships with enterprise customers, partners, and associations.
• Provide pre-sales support including scoping, RFP/RFQ responses, and presentations.
• Drive cybersecurity pipeline growth with the Malaysia sales team.
• Coach teams, share solution insights, and articulate competitive value.
• Oversee delivery handover and ensure project timelines and quality.
• Collaborate with Singapore and Malaysia leaders on strategic priorities.

Skills

Leadership experience

Strategic market development

Stakeholder management

Customer engagement

Education

Bachelor's degree in Computer Science or Information Security

Advanced certifications (CISSP, CISM, CEH, ISO27001 Lead Auditor/Implementer)

Job description

The Cybersecurity Service Line Lead will be responsible for driving the growth, positioning, and delivery excellence of the cybersecurity business in Malaysia. Stationed in Malaysia, this role serves as the strategic and operational bridge between regional leadership, local sales teams, cybersecurity delivery functions.

The ideal candidate brings deep cybersecurity expertise, strong commercial acumen, and hands on experience engaging with customers, enabling sales, and ensuring end to end implementation of cybersecurity solutions. This is a highly visible, high impact leadership role focused on expanding market presence, shaping solution offerings, and ensuring the successful delivery of secured deals within the Malaysian market.

Key Responsibilities

1. Business Leadership & Market Development

• Develop and execute the cybersecurity go to market strategy for Malaysia in alignment with regional business objectives.
• Identify new market opportunities, emerging risks, and competitive trends to expand the cybersecurity footprint.
• Build and nurture relationships with enterprise customers, industry partners, and cybersecurity associations to strengthen market presence.
• Provide pre sales support including solution scoping, RFP/RFQ responses, and customer presentations.
• Work hand in hand with the Malaysia sales team to drive cybersecurity pipeline growth and secure new business.
• Provide sales enablement: coaching, solution insights, competitive positioning, and value articulation.
• Assist in crafting tailored proposals and ensuring commercial viability of cybersecurity offerings.
• Track pipeline progress and support forecast accuracy for cybersecurity business in Malaysia.

3. Solution Expertise & Offering Development

• Act as the subject matter expert for cybersecurity services and solutions, including consulting, managed security services, infrastructure security, cloud security, and compliance.
• Collaborate with the Singapore Enterprise CISO and delivery teams to refine service offerings and ensure compliance with governance, risk, and security frameworks.
• Contribute insights to regional product roadmaps based on customer feedback, emerging threats, and regulatory changes.

4. Delivery Alignment & Execution Excellence

• Ensure smooth handover of secured deals to delivery teams and maintain oversight of delivery quality and timelines.
• Work closely with the Delivery Head to address escalations, resourcing needs, and project risks.
• Monitor delivery performance, customer satisfaction, and SLAs for cybersecurity engagements.
• Provide input to continuously improve delivery methodologies, processes, and cybersecurity capabilities.

5. Stakeholder Management & Regional Collaboration

• Maintain strong alignment and communication with both Singapore and Malaysia leaders on business performance and strategic priorities.
• Liaise with the Singapore cybersecurity team to ensure cohesive security strategies and solution alignment across markets.
• Collaborate with cross-functional teams (sales, delivery, product, marketing) to execute regional cybersecurity initiatives.

Qualifications

Qualifications & Experience

• Degree in Computer Science, Information Security, or related field; advanced certifications preferred (e.g., CISSP, CISM, CEH, ISO27001 Lead Auditor/Implementer).
• At least 15 years of experience in cybersecurity, including at least 8 years in a leadership or service line management role.
• Strong understanding of cybersecurity technologies, standards, regulatory requirements, and best practices.
• Demonstrated success in supporting sales teams and driving revenue for cybersecurity services.
• Proven experience managing or overseeing delivery of cybersecurity projects or managed services.
• Excellent communication and stakeholder management skills across technical and business domains.
• Able to travel within Malaysia and occasionally to Singapore.