Solution Manager, People Systems

Technology Solutions; Selangor; On-site; MYR 200,000 - 320,000; Full time

Job summary

Grabber Technology Solutions (GTS) seeks a Solution Manager II, People Systems, to own the Workday roadmap and lead a team of specialists across Core HCM, Compensation, Recruiting, and more. This onsite role at Petaling Jaya focuses on end-to-end configurations, upgrades and continuous improvements while maintaining data integrity and governance.

You will collaborate with senior stakeholders, Technology, Security, Finance and Vendors to maximise the value of Workday, drive automation

Qualifications

• Experience leading Workday functional teams across modules (HCM, Compensation, Recruiting, Talent).
• Ability to translate business requirements into Workday configurations and reports.
• Strong collaboration with Technology, Security, Data, Payroll, Finance and Vendors.

Responsibilities

• Lead the Workday functional team, set priorities, standards and growth plans.
• Own Workday module roadmaps and cross-module design and dependencies.
• Manage BAU, backlog, releases, and major projects end to end.
• Translate complex requirements into scalable Workday configurations and controls.
• Govern the full solution lifecycle from design to hypercare and release management.
• Ensure reliable delivery of People processes including lifecycle, compensation and reporting.

Skills

Workday

People Systems

Team leadership

Stakeholder mgmt

Tools

Workday modules

Job description

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and excited about technology at Grab, come join us and help shape the future of technology!

Get to Know the Role

As the Solution Manager II, People Systems, you will be the functional owner for assigned Workday modules and a leader within the People Systems team. You will set the functional vision, roadmap and operating standards while leading a team of Workday specialists across Core HCM, Compensation, Advanced Compensation, Recruiting, Talent, Performance, Learning, Absence, Time Tracking, Security, and Reporting. You will own assigned Workday modules end to end, combining solution delivery and operational support across tickets, enhancements, releases, major projects, and continuous improvement.

You will develop a high-performing team, manage the delivery portfolio and drive clear priorities and outcomes. Working closely with senior People and business stakeholders, Technology teams and external vendors, you will lead complex transformation initiatives, strengthen governance and controls, improve employee experiences and maximise the value of Workday across Grab.

This role will be reporting to the Senior Manager, People Systems and will be based onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Lead the Workday functional team, establishing clear priorities, delivery standards and growth plans.
• Lead the Workday functional roadmap and solution design for assigned modules, including cross-module dependencies.
• Manage assigned Workday modules end to end, including BAU support, SLA and backlog management, ticket and incident resolution, enhancements, releases, and major project delivery.
• Translate complex business requirements into scalable Workday configurations, processes, reports and controls.
• Govern the full solution lifecycle, including design, configuration, testing, UAT, release management, deployment, documentation and hypercare.
• Ensure the reliable delivery of critical People processes such as employee lifecycle management, compensation cycles, talent processes, reporting and organisational changes.
• Build trusted partnerships with Technology, Security, Data, Payroll, Finance, People teams and vendors to ensure data integrity, resolve issues, mitigate risks, maintain compliance and deliver secure, connected Workday solutions.
• Identify and lead the adoption of agentic AI opportunities across Workday operations, including workflow automation, requirements analysis, testing and knowledge management, while ensuring appropriate human oversight, data privacy and governance.