Solution Engagement Sup

P06 Malaysia Small Package; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

United Parcel Service, Inc. in Kuala Lumpur seeks a consultative sales professional to understand customer processes and objectives, leveraging UPS expertise in engineering, finance, and supply chain design to deliver value-added solutions.

The role supports small to mid-scale projects and participates in implementation phases, scheduling, and post-implementation audits to ensure successful outcomes.

Qualifications

• Bachelor's degree or international equivalent.
• Proficient with MS Word, Excel, Access and Outlook (preferred).
• Experience evaluating key financial indicators to guide account strategy (preferred).
• Experience conducting customer analysis to identify facts and trends (preferred).
• Experience in B2B or B2C sales (preferred).

Responsibilities

• Conducts product, service, and solutions training.
• Prepares and presents project reports and assists with budget validation and post-project audits.
• Generates revenue through consultative sales activities.
• Builds productive internal and external partnerships.
• Participates in pre- and post-customer meetings to evaluate sales approach and monitor needs.
• Reviews account information to identify opportunities and supports strategy meetings.

Skills

Bachelor's Degree

MS Office Proficiency

Financial indicators

Customer analysis

Sales experience

Education

Bachelor's Degree or International equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Job Summary

This position develops a thorough understanding of customers’ processes and business objectives to capitalize on the value that UPS can offer their business. Employee creates value for customers by leveraging UPS’s expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS Sales organization to enhance and improve customers’ business with value-added and configurable solutions. Employee supports small to mid scale non-complex projects, consisting of single/multi site implementations with multiple projects and services. This position participates in the implementation phase of the solution development, deployment plan definition, and the implementation phase scheduling. Employee provides ongoing analysis of implementation projects, plans, and templates through statistics, outcomes, lessons learned, and post-implementation audits.

Responsibilities

• Conducts product, service, and solutions training.
• Prepares and presents project reports and assists with budget validation and post-project user audits.
• Generates revenue through consultative sales activities.
• Builds productive internal and external business partnerships.
• Participates in pre- and post-customer meetings to determine strengths and weaknesses of sales approach/solutions and monitors customer needs through account strategy sessions.
• Reviews account information to identify opportunities, provides guidance to sales management on positioning and selling solutions, and participates in strategy meetings.

Qualifications

• Bachelor's Degree or International equivalent
• Working knowledge of Microsoft Word, Excel, Access, and Outlook - Preferred
• Experience evaluating key financial indicators to establish account strategies - Preferred
• Experience conducting customer analysis to identify customer facts and trends - Preferred
• Experience in business-to-business or business-to-consumer sales - Preferred
• Employee Type: Permanent

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In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

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