Software Engineer (Production Support) | Night Shift Support

iFAST Global Hub AI Sdn Bhd

Kuala Lumpur

On-site

MYR 70,000 - 110,000

Full time

2 days ago

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Benefits offered by this job

Employee Share Options / Performance

Investment 50% staff rebate

Snacks & Beverages

Relaxation room

Yearly activities

Remuneration package above market

Annual salary review & yearly bonus

Comprehensive insurance

Monthly sport allowance

Training opportunities

Annual leave

Job summary

iFAST Global Hub.ai is seeking a Software Engineer (Production Support) to join our night-shift backend team in Malaysia. You will work on mission-critical trading systems, ensuring reliability and timely incident resolution.

The role focuses on backend development with exposure to system architecture and domain knowledge. Candidates must be prepared for night shifts to support US-based operations.

Qualifications

Bachelor’s degree in Computer Science or related field.
Strong proficiency in Java (Spring Boot) or C# (ASP.NET).
Solid knowledge of SQL and database troubleshooting.

Responsibilities

Develop and maintain backend systems with a focus on clean, efficient code.
Collaborate with project teams to ensure successful UAT completion.
Provide production support for mission-critical trading systems.
Monitor system health, troubleshoot issues, and ensure timely resolution of incidents.
Perform root cause analysis and implement preventive measures.
Participate in rotational support for critical systems.
Take part in occasional weekend BCP/DR exercises.

Skills

Java Spring Boot

C# ASP.NET

SQL

OOP Fundamentals

Data Structures

Async/Await

Locking

Education

Degree in Computer Science or related field

Job description

Software Engineer (Production Support) | Night Shift Support

We are seeking a highly motivated software engineer eager to build a career in one of the fastest-growing FinTech companies in Singapore.

Important: This role requires candidates to work Night Shifts in Malaysia to support US-based operations. Please apply only if you are comfortable with this schedule.

Our team owns and manages trading solutions within the group, ensuring system reliability and smooth operations across the entire trading lifecycle. You will collaborate with diverse teams and stakeholders, gaining exposure to both technical system architecture and domain knowledge.

This is a hands-on, technical role with a strong emphasis on backend development. You will also act as the first line of defense for production issues, leveraging your technical expertise to identify and resolve problems quickly.

Responsibilities

Develop and maintain backend systems with a focus on clean, efficient code
Collaborate with project teams to ensure successful UAT completion
Provide production support for mission- critical trading systems
Monitor system health, troubleshoot issues, and ensure timely resolution of incidents
Perform root cause analysis and implement preventive measures
Participate in rotational support for critical systems
Take part in occasional weekend BCP/DR exercises

Requirements

Willingness and ability to work night shifts
Degree in Computer Science or related field
Strong proficiency in Java (Spring Boot) or C# (ASP.NET) with solid OOP fundamentals
Solid knowledge of SQL and database troubleshooting
Good understanding of data structures, async/await, and locking mechanisms
Strong accountability, problem-solving skills, and ability to perform under pressure

Good to Have

Basic networking knowledge
Experience with Message Queues or other messaging middleware
Interest or understanding of financial markets, especially equity trading products
Strong communication and collaboration skills

Perks and Benefits:

Employee Share Options / Performance Shares: The company introduced the Share Options / Performance Shares Plan to recognize employees’ contributions and achievements in the growth of the company.
Investment: 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs * if you invest through our platform.
Snacks & Beverages: Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
Relaxation: Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
Yearly Activities: Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
Remuneration Package: Competitive salary packages that are well above market rates for those with the right potential.
Annual Salary Review and Yearly Bonus: Both processes will be conducted depending on the company’s performance and individual work performance.
Coverage: Comprehensive insurance along with Medical, Dental & Optical coverage.
Allowances: Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staffs.
Training: Benefit from free external and internal training providers, ensuring continuous learning and development.
Annual Leave: Entitlement to 21 days of annual leave.

Additional Information

iFAST Global Hub.ai, formerly known as iFAST Service Centre, initially served as a regional service centre in Malaysia, offering call services, IT application development, and operational support to the Group. Evolving into a global digital hub for the entire iFAST Group, iFAST Global Hub.ai now plays a central role in most of the Group’s business functions.

The new digital hub will be focused on utilising advanced technology, particularly Artificial Intelligence (AI), to enhance the Group’s fintech capabilities, bolster its operational efficiency, optimise workflows, and promote scalability.

Perks and benefits Employee Share Options / Performance Shares Bonus Annual Salary Review

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