Social Worker - Case Management - Office Based - Austalian Market

WIL Health Coordination Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

WIL Health Coordination Malaysia Sdn Bhd is seeking a motivated Social Worker with a background in case management to join our office-based team in Malaysia. You will collaborate with an Australian allied health team, coordinating services under the Australian Aged Care framework while staying locally based.

The role emphasizes client engagement, care planning, and coordinating with clinicians and support services to ensure high-quality, client-centered care.

Qualifications

• Motivated and organized Case Coordinator with a Social Worker background.
• Non-clinical role ideal for someone who enjoys case coordination, client engagement, and collaborative teamwork.

Responsibilities

• Be the main contact person for clients, families, and carers.
• Help new clients get started by collecting basic personal and support information.
• Arrange and coordinate services with allied health professionals (OT, Physiotherapy, Speech Therapy, etc.).
• Assist with putting care and wellbeing plans into place and reviewing them over time.
• Check on client wellbeing, identify concerns, and report issues when needed.
• Communicate with clinicians, counsellors, support coordinators, and community services.
• Organize appointments, schedules, and service arrangements.
• Keep clear and accurate records, notes, and reports.
• Support safety, duty of care, and service quality standards.

Skills

Social work background

Case coordination

Client engagement

Team collaboration

Education

Social Work qualification

Job description

Social Worker - Case Management - Office Based - Austalian Market

We are looking for a motivated and organized Case Coordinator with a Social Worker background to join our growing allied health service. You will work closely with an experienced Australian allied health team, supporting high-quality, client-centered services under the Australian Aged Care framework, while being based locally.

This non-clinical role is ideal for someone who enjoys case coordination, client engagement, and collaborative teamwork, and who wants exposure to international healthcare standards.

Key Responsibilities

Be the main contact person for clients, families, and carers

Help new clients get started by collecting basic personal and support information

Arrange and coordinate services with allied health professionals (OT, Physiotherapy, Speech Therapy, etc.)

Assist with putting care and wellbeing plans into place and reviewing them over time

Check on client wellbeing, identify any concerns, and report issues when needed

Communicate with clinicians, counsellors, support coordinators, and community services

Organize appointments, schedules, and service arrangements

Keep clear and accurate records, notes, and reports

Support safety, duty of care, and service quality standards

We are passionate and competent allied health service providers who meet the general practice accreditation standard to provide health and safety of our client. Serving since 2015, we are working across 20 medical centers, age care, professional admin team, medicare claiming, and working with many associations n Sydney. Get in touch with us to learn more about our consulting approach.

We are passionate and competent allied health service providers who meet the general practice accreditation standard to provide health and safety of our client. Serving since 2015, we are working across 20 medical centers, age care, professional admin team, medicare claiming, and working with many associations n Sydney. Get in touch with us to learn more about our consulting approach.