Case Coordinator - Social Worker (Aged Care)

WIL Health Coordination Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

WIL Health Coordination Malaysia Sdn Bhd is seeking a motivated Social Worker with a background in case management to join our office-based team in Malaysia. You will collaborate with an Australian allied health team, coordinating services under the Australian Aged Care framework while staying locally based.

The role emphasizes client engagement, care planning, and coordinating with clinicians and support services to ensure high-quality, client-centered care.

Qualifications

• Motivated and organized Case Coordinator with a Social Worker background.
• Non-clinical role ideal for someone who enjoys case coordination, client engagement, and collaborative teamwork.

Responsibilities

• Be the main contact person for clients, families, and carers.
• Help new clients get started by collecting basic personal and support information.
• Arrange and coordinate services with allied health professionals (OT, Physiotherapy, Speech Therapy, etc.).
• Assist with putting care and wellbeing plans into place and reviewing them over time.
• Check on client wellbeing, identify concerns, and report issues when needed.
• Communicate with clinicians, counsellors, support coordinators, and community services.
• Organize appointments, schedules, and service arrangements.
• Keep clear and accurate records, notes, and reports.
• Support safety, duty of care, and service quality standards.

Skills

Social work background

Case coordination

Client engagement

Team collaboration

Education

Social Work qualification

Job description

WIL Health Coordination Malaysia Sdn Bhd is seeking a motivated Social Worker with a background in case management to join our office-based team in Malaysia. You will collaborate with an Australian allied health team, coordinating services under the Australian Aged Care framework while staying locally based.

The role emphasizes client engagement, care planning, and coordinating with clinicians and support services to ensure high-quality, client-centered care.