Social Operations Executive (6 months contract)

Cheil Malaysia; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Cheil Malaysia is seeking a meticulous Social Operations Executive to support Samsung’s global social media operations. The role focuses on social media operations and content quality-control, demanding high accuracy, organisation and ownership.

Responsibilities include reviewing content, aligning with brand and platform guidelines, and coordinating with teams in Singapore, Vietnam and Korea to ensure smooth workflows.

Qualifications

• Diploma or Degree in Marketing, Communications, Media, or related fields.
• Minimum 1 year of experience in social media operations, content management, quality assurance or other detail-heavy digital roles (e-commerce).
• Fresh graduates are welcome to apply.
• Exceptional attention to detail and ability to spot inconsistencies, typos and formatting issues.
• Strong written English and ability to correct grammar, spelling and tone.

Responsibilities

• Review and validate social media content before publication against platform, content and brand guidelines.
• Manage end-to-end content requests from content teams within agreed timelines.
• Review content for brand alignment, platform suitability, compliance and quality before publication.
• Coordinate with teams in Singapore, Vietnam and Korea to ensure seamless content workflows.
• Maintain trackers and documentation of content status, approvals and assets.

Skills

Attention to detail

Written English

Social platforms knowledge

Content validation

Education

Diploma or Degree in Marketing/Communications/Media

Job description

We are looking for a highly meticulous and process-driven Social Operations Executive to join Cheil Malaysia Team, supporting Samsung’s global social media operations. This is a social media operations and content quality-control role that requires a high level of accuracy, organisation and ownership. A key part of the role involves reviewing and validating social media content, ensuring every piece of content complies with brand and platform guidelines and requirements.

The role is ideal for someone who thrives in the fast-moving world of social media and enjoys the challenge of juggling multiple workflows without letting the smallest detail slip, while balancing speed and accuracy.

Job Descriptions:

• Review and validate social media content before publication, checking against platform, content and brand guidelines.
• Manage end-to-end content requests from content teams, ensuring all social media outputs meet best practices within agreed timelines.
• Review and validate content for brand alignment, platform suitability, compliance, and quality standards before publication.
• Write, edit and adapt copy where required, with a strong command of grammar, spelling, punctuation and tone of voice.
• Coordinate closely with teams in Singapore, Vietnam and Korea to ensure seamless execution of content workflows with no gaps or errors.
• Maintain accurate trackers and documentation, including content status, approvals, assets and other operational information.
• Organise validation reports, content updates and assets systematically for efficient retrieval, reporting and future reuse.
• Support community management and engagement activities, including monitoring and identifying relevant KOL, partner and media content opportunities where required.
• Maintain meticulous attention to detail to safeguard against content inaccuracies, permission issues, or asset mismanagement.

Job Requirements:

• Diploma or Degree in Marketing, Communications, Media, or related fields.
• Min. of 1-year experience in social media operations, content management, quality assurance or other detail-heavy digital role (e-commerce).
• Fresh graduate are welcome to apply.
• Exceptional attention to detail. You should be someone who naturally notices inconsistencies, typos, incorrect formatting and missing information.
• Strong written English, with the ability to confidently identify and correct grammatical, spelling, punctuation and copy issues.
• Comfortable working with detailed guidelines, checklists and repetitive process without compromising accuracy.
• Able to remain organized and calm under pressure while managing tight turnaround times.
• Strong sense of ownership and accountability.
• Familiarity with major social platforms including Instagram, Facebook, TikTok, X, Youtube and LinkedIn.
• Able to commence in November 2026 for a 6-month contract, with potential extension based on performance.
• Willing to work overtime as required by the business.
• Eligible for applicable statutory contributions in accordance with employment regulations.