Social Operations Executive (6 months' contract)

Cheil Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Cheil Malaysia Sdn Bhd is seeking a meticulous Social Operations Executive for a 6-month contract to support Samsung’s global social media operations. The role focuses on content review, quality control, and end-to-end content workflow management across Singapore, Vietnam and Korea, ensuring strict adherence to brand and platform guidelines.

The ideal candidate will have at least 1 year of experience in social media operations or detail-heavy digital roles, with exceptional attention to detail

Qualifications

• Diploma or Degree in Marketing, Communications, Media, or related fields.
• Min. of 1-year experience in social media operations, content management, quality assurance or other detail-heavy digital role (e-commerce).
• Exceptional attention to detail. You should notice inconsistencies, typos, incorrect formatting and missing information.
• Strong written English, with the ability to identify and correct grammatical, spelling, punctuation and copy issues.
• Comfortable working with detailed guidelines, checklists and repetitive process without compromising accuracy.
• Able to remain organized and calm under pressure while managing tight turnaround times.
• Strong sense of ownership and accountability.
• Familiarity with major social platforms including Instagram, Facebook, TikTok, X, YouTube and LinkedIn.
• Able to commence in October 2026 for a 6-month contract, with potential extension based on performance.
• Willing to work overtime as required by the business.
• Eligible for applicable statutory contributions in accordance with employment regulations.

Responsibilities

• Review and validate social media content before publication, checking against platform, content and brand guidelines.
• Manage end-to-end content requests from content teams, ensuring all social media outputs meet best practices within agreed timelines.
• Review and validate content for brand alignment, platform suitability, compliance, and quality standards before publication.
• Write, edit and adapt copy where required, with a strong command of grammar, spelling, punctuation and tone of voice.
• Coordinate closely with teams in Singapore, Vietnam and Korea to ensure seamless execution of content workflows with no gaps or errors.
• Maintain accurate trackers and documentation, including content status, approvals, assets and other operational information.
• Organise validation reports, content updates and assets systematically for efficient retrieval, reporting and future reuse.
• Support community management and engagement activities, including monitoring and identifying relevant KOL, partner and media content opportunities where required.
• Maintain meticulous attention to detail to safeguard against content inaccuracies, permission issues, or asset mismanagement.

Skills

Attention to detail

Strong written English

Organisational skills

Education

Marketing/Communications/Media degree

Tools

Instagram

Facebook

TikTok

X

YouTube

LinkedIn

Job description

Social Operations Executive (6 months' contract)

We are looking for a highly meticulous and process-driven Social Operations Executive to join Cheil Malaysia Team, supporting Samsung’s global social media operations. This is a social media operations and content quality-control role that requires a high level of accuracy, organisation and ownership. A key part of the role involves reviewing and validating social media content, ensuring every piece of content complies with brand and platform guidelines and requirements.

The role is ideal for someone who thrives in the fast-moving world of social media and enjoys the challenge of juggling multiple workflows without letting the smallest detail slip, while balancing speed and accuracy.

Job Descriptions:

Review and validate social media content before publication, checking against platform, content and brand guidelines.

Manage end-to-end content requests from content teams, ensuring all social media outputs meet best practices within agreed timelines.

Review and validate content for brand alignment, platform suitability, compliance, and quality standards before publication.

Write, edit and adapt copy where required, with a strong command of grammar, spelling, punctuation and tone of voice.

Coordinate closely with teams in Singapore, Vietnam and Korea to ensure seamless execution of content workflows with no gaps or errors.

Maintain accurate trackers and documentation, including content status, approvals, assets and other operational information.

Organise validation reports, content updates and assets systematically for efficient retrieval, reporting and future reuse.

Support community management and engagement activities, including monitoring and identifying relevant KOL, partner and media content opportunities where required.

Maintain meticulous attention to detail to safeguard against content inaccuracies, permission issues, or asset mismanagement.

Job Requirements:

Diploma or Degree in Marketing, Communications, Media, or related fields.

Min. of 1-year experience in social media operations, content management, quality assurance or other detail-heavy digital role (e-commerce).

Exceptional attention to detail. You should be someone who naturally notices inconsistencies, typos, incorrect formatting and missing information.

Strong written English, with the ability to confidently identify and correct grammatical, spelling, punctuation and copy issues.

Comfortable working with detailed guidelines, checklists and repetitive process without compromising accuracy.

Able to remain organized and calm under pressure while managing tight turnaround times.

Strong sense of ownership and accountability.

Familiarity with major social platforms including Instagram, Facebook, TikTok, X, Youtube and LinkedIn.

Able to commence in October 2026 for a 6-month contract, with potential extension based on performance.

Willing to work overtime as required by the business.

Eligible for applicable statutory contributions in accordance with employment regulations.

Cheil was established 40 years ago and defined the advertising landscape in Korea.

We believe the next 40 years will be very different . Advertising must now transcend beyond the boundaries of media, channel and discipline. We will be creative problem solvers for our clients, delivering unavoidably integrated solutions to overcome their business challenges.

We will be at the forefront of innovation and creativity to deliver our promise ‘Ideas that Move’. Our creative solutions will be practical and executed flawlessly to deliver meaningful results.

Cheil will continue to evolve to surpass our goals and our competitors. We will create opportunities for our clients, for our people and for society; for a better future for all of us.

Cheil was established 40 years ago and defined the advertising landscape in Korea.

We believe the next 40 years will be very different . Advertising must now transcend beyond the boundaries of media, channel and discipline. We will be creative problem solvers for our clients, delivering unavoidably integrated solutions to overcome their business challenges.

We will be at the forefront of innovation and creativity to deliver our promise ‘Ideas that Move’. Our creative solutions will be practical and executed flawlessly to deliver meaningful results.

Cheil will continue to evolve to surpass our goals and our competitors. We will create opportunities for our clients, for our people and for society; for a better future for all of us.