Social Commerce Executive

Commerceplus; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Medical benefits

Birthday holiday

Professional certifications support

Competitive base salary with quarterly

Job summary

Commerceplus in Kuala Lumpur is seeking a Social Commerce Executive to manage key accounts and drive revenue growth through affiliate management, promotion planning and content marketing. You will collaborate with affiliates to build long-term relationships, set commission plans and nurture video/live contributors.

You'll plan livestreams, forecast sales, and develop promotional budgets while closely coordinating with ecommerce teams and brand owners to highlight product features and talking

Qualifications

• Diploma in any field is required.
• At least 1 year of working experience in related field or marketplace selling.
• Strong interpersonal and communication skills with detail orientation.

Responsibilities

• Manage key accounts to drive revenue growth and operational excellence.
• Plan promotions, manage affiliates, and create compelling content marketing.
• Collaborate with affiliates to build long-term relationships and incentive programs.
• Plan livestream processes, forecast quarterly sales, and develop promotion budgets.
• Coordinate with Ecommerce team and brand owners to highlight product features and talking points.

Skills

Communication skills

Excel skills

Written communication

Education

Diploma

Tools

Shopee Seller Center

TikTok Seller Center

Lazada Seller Center

Job description

Looking to grow your career as an Ecommerce enabler? We have something for you! Currently, we are looking for passionate talents to join our team.At Commerceplus, we see social commerce as an important enabler of Ecommerce, bridging entertainment, shopping and engagement with potential customers to discover fascinating truths about products and brands. There are 3 key areas in Social Commerce that we are building.

• Affiliate Management & Outreach
• Livestreaming
• Shoppable Video Content

Job Description

As a Social Commerce Executive, you will be managing a set of key accounts to achieve revenue growth and operational excellence using a combination of promotion planning, affiliate management and content marketing. Integrated into the Commerceplus Ecommerce growth framework, your responsibilities encompass: NETWORK | Collaborating closely with Affiliates, you'll find create long term relationships between brands and affiliates to grow product awareness and sales. You will set exciting affiliate commission plans, manage affiliates on marketplace and social channels, identify and nurture potential video and live affiliates. As the affiliate network grow, you will create exciting incentive programs and introduce different brands' products to these affiliates. Growth for brands will come from a strong affiliate network, consistent communication and creating fun and exciting content and live experiences. PLAN | Organized, prompt and an eye for details, you will take ownership on the operational tasks across the brands and social commerce platforms assigned to you. An important task will be collaborating with Ecommerce team and brand owners to understand product features and selling points to create unique talking points. You will plan out and execute the livestream process, from Flow Preparation to Post Live Debrief. You will be developing quarterly sales forecasts and actionable promotion plans and budgets to deliver the targets. MARKET | At Commerceplus, Ecommerce is a blend of marketing and operational excellence. You will find interesting angles and ways to market the brands and products on Videos and Live. It's also about putting the right products for the right platform. Organized, prompt and an eye for details, you will take ownership on the operational tasks across the brands and social commerce platforms assigned to the team.

What success looks like

• Growth across key metrics like Revenue, Viewer Retention, Viewing time, Affiliate network, CR%, engagement rate
• Maintain a consistent brand performance and sales growth according to planned activities and campaigns
• Having a deep working relationship with the team and brand marketers you work on
• Brainstorming ideas, angles, fun content to communicate to audiences and bringing them into the brand's universe.
• Showing up every day with the mission in mind of growing and serving your clients and teammates in everything you do.

Job Requirements and Desired Skillsets

• Candidate must possess at least Diploma in any field
• Able to work Monday - Friday (On-site)
• At least 1 year of working experience in the related field is required for this position or have experience selling in existing marketplaces
• Experience in Shopee, TikTok and Lazada Seller Centers will be an added advantage
• Results & details oriented, hands on attitude and passion are compulsory supported by excellent interpersonal and communication skills
• Strong written communication skills, good presentation skills and Excel skills are an advantage
• Strong desire to learn new skills as on the job coaching and training will be provided
• Must love to work in a high growth startup environment.

What to expect

• Competitive Base Salary with Quarterly Performance Incentive
• Tap into Commerceplus resources and cross functional teams
• Learn and develop operational excellence of an Ecommerce business using specialized tools for creator and affiliate analysis, commission planning, active outreach approaches
• You will learn Commerceplus planning and campaign structure methods to maximize your brands' potential
• Develop skills that will allow you to grow into project leads or functional specialists
• Medical, Dental benefits, Birthday Holiday and support on professional certifications

Seniority Level

• Executive / Senior Exec