Role Overview
We are looking for a detail-oriented and proactive eCommerce Operation to support our fast-growing online business across platforms such as Shopee, Lazada, and TikTok. This role is perfect for someone who is organized, hands-on, and interested in learning how eCommerce operations work behind the scenes. You will play a key role in ensuring smooth daily execution, campaign setup, and data tracking.
Key Responsibilities
1.Platform Operations (Daily Execution)
- Upload and manage product listings (titles, descriptions, images, SKU setup)
- Update pricing and product information across platforms
- Assist in setting up vouchers, bundles, and promotional tools
- Ensure all listings are accurate, optimized, and aligned with campaign requirements
2.Campaign & Promotion Support
- Assist in campaign submissions (e.g. platform mega campaigns, flash sales)
- Update homepage banners and promotional visuals
- Support in setting up discounts, vouchers, and bundle deals
- Track campaign timelines and ensure timely execution
3.Affiliate & Marketing Support
- Assist in tracking affiliate/sample distribution
- Maintain records of influencer collaborations
- Support simple coordination with affiliates or KOLs
- Update performance tracking sheets
4.Data & Reporting
- Update daily and weekly sales reports
- Maintain campaign performance tracking sheets
- Organize basic data for analysis (GMV, orders, conversion)
- Support the team in preparing simple reports
5.General eCommerce Admin Tasks
- Monitor platform notifications and alerts
- Assist in handling backend issues (listing errors, campaign eligibility)
- Coordinate with internal teams (marketing, warehouse, etc.)
- Ensure smooth day-to-day operations
Job Requirement
- Diploma / Degree in Business, Marketing, eCommerce, or related field
- Fresh graduates are encouraged to apply
- Basic understanding of eCommerce platforms (Shopee, Lazada, TikTok Shop) is a plus
- Good in Microsoft Excel / Google Sheets
- Detail-oriented, organized, and responsible
- Able to multitask and follow SOPs
- Positive attitude and willingness to learn
Benefits
- Medical Claim
- Additional Leave
- Free Parking
- Opportunities For Promotion & Career Growth
- Professional Development & Learning Opportunities
- Work From Home
- Performance Based Incentives
- Supportive Work Environment
- Staff Discounts