SME Telesales Executive

IBPO Group

Kuala Lumpur

On-site

MYR 36,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Basic salary + commission
Training and career development
Annual leave
Medical benefits
KL Eco City office access
5 working days
Allowance Provided

Job summary

Jora Malaysia is seeking a SME Telesales Executive to drive new business and support existing customers in Kuala Lumpur. You will contact potential SME clients, present our products, tailor solutions to their needs, and work toward defined sales targets.

The role emphasizes strong communication in English and Bahasa Malaysia, with Mandarin an advantage. Basic salary plus commission, training, annual leave, and medical benefits are provided.

Qualifications

  • Minimum education of SPM/ Diploma/ Bachelor's Degree in any field.
  • Minimum 1 year of experience in telesales, sales SME loan, or customer service is an added advantage.
  • Strong communication and interpersonal skills.
  • Ability to communicate well in English and Bahasa Malaysia; Mandarin considered an advantage.
  • Self-motivated, target-driven and able to work in a fast-paced environment.

Responsibilities

  • Contact potential SME customers to introduce the company's products and services.
  • Follow up with leads and build good relationships with customers.
  • Understand customers' business needs and recommend suitable solutions.
  • Achieve individual sales targets and KPIs.
  • Prepare quotations and assist customers throughout the sales process.
  • Maintain accurate customer records and update into the system.
  • Work closely with the team to ensure smooth sales operations.
  • Handle customer enquiries professionally and provide excellent customer service.

Skills

Telesales
Customer Service
Communication
English Proficiency
Bahasa Malaysia Proficiency
Mandarin Proficiency

Education

SPM/ Diploma/ Bachelor's Degree

Tools

CRM software
MS Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Contact potential SME customers to introduce the company's products and services.

Follow up with leads and build good relationships with customers.

Understand customers' business needs and recommend suitable solutions.

Achieve individual sales targets and KPIs.

Prepare quotations and assist customers throughout the sales process.

Maintain accurate customer records and update into the system.

Work closely with the team to ensure smooth sales operations.

Handle customer enquiries professionally and provide excellent customer service.

Basic salary + attractive commission.

Training and career development opportunities.

Annual leave and medical benefits.

Office located at KL Eco City with easy access to public transport.

Requirement
SME Telesales Executive
Job Responsibilities:
  • Contact potential SME customers to introduce the company's products and services.

  • Follow up with leads and build good relationships with customers.

  • Understand customers' business needs and recommend suitable solutions.

  • Achieve individual sales targets and KPIs.

  • Prepare quotations and assist customers throughout the sales process.

  • Maintain accurate customer records and update into the system.

  • Work closely with the team to ensure smooth sales operations.

  • Handle customer enquiries professionally and provide excellent customer service.

Benefits
  • Basic salary + attractive commission.

  • Training and career development opportunities.

  • Annual leave and medical benefits.

  • Office located at KL Eco City with easy access to public transport.

Responsibility
Job Requirements
  • Minimum SPM, Diploma, or Bachelor's Degree in any field.

  • Minimum 1 year of Experience in telesales, sales sme loan, or customer service is an added advantage.

  • Good communication and interpersonal skills.

  • Able to communicate well in English and Bahasa Malaysia. Mandarin is an added advantage.

  • Candidates who are proficient in Mandarin are preferred due to business communication requirements. Malay-speaking candidates are also encouraged to apply.

  • Self-motivated, target-driven, willing to learn and able to work in a fast paced environment.

Benefits
  • 5 Working Days
  • Allowance Provided
  • Annual Leave
  • Medical Insurance
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