Outbound Telemarketer

JEV Management; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Attractive Commission Scheme

Medical Claim

EPF & SOCSO

Medical Leave

Regular Office Hours

Casual Dress Code

Free Snacks

Job summary

Jora Malaysia is seeking an energetic outbound telemarketer to join our Johor Bahru team. You will reach out to prospective customers, present products and services, and build rapport over the phone to drive sales.

Fresh graduates are welcome, with an attractive commission scheme and clear career progression. Full-time role with standard office hours (Mon–Fri, 9:00 AM–6:00 PM), salary RM2,500–RM3,500 monthly, plus benefits including medical claim, EPF & SOCSO, medical leave, and casual dress

Qualifications

• Minimum Diploma or Bachelor's Degree in any field.
• Fresh graduates are encouraged to apply.
• Previous experience in Telemarketing, Telesales, Customer Service, or Sales is an advantage.
• Good communication and interpersonal skills.
• Confident in speaking with customers and handling objections professionally.
• Target-driven, self-motivated, and results-oriented.
• Able to work independently and contribute effectively within a team.
• Proficient in English, Mandarin, and Bahasa Malaysia.

Responsibilities

• Make outbound calls to prospective customers using company-provided leads and databases.
• Introduce products and services while identifying customer needs.
• Build rapport and maintain positive relationships with potential customers.
• Handle customer enquiries and objections professionally.
• Achieve individual and team sales targets through effective lead conversion.
• Identify opportunities to upsell or cross-sell relevant products and services.
• Issue follow-up calls to interested prospects and existing customers.
• Maintain accurate customer records and update information in the CRM system.
• Record call outcomes and customer interactions accurately.
• Collaborate with sales and marketing teams to improve call strategies and campaign performance.

Skills

Excellent communication

Target-driven

Self-motivated

Customer service

Education

Diploma or Bachelor's Degree

Tools

CRM system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Do you enjoy talking to people and have a passion for sales? We're looking for an Outbound Telemarketer to join a dynamic and growing team in Johor Bahru.

In this role, you'll connect with potential customers, introduce products and services, and build strong customer relationships over the phone. Whether you're an experienced telesales professional or a fresh graduate with excellent communication skills, this is a great opportunity to develop your sales career with attractive commission and career advancement opportunities.

Employment Type: Full-Time

Working Hours:

• Monday – Friday
• 9:00 AM – 6:00 PM
• Salary: RM2,500 – RM3,500 per month
• Attractive Commission Scheme
• Medical Claim
• EPF & SOCSO
• Medical Leave
• Regular Office Hours
• Casual Dress Code
• Free Snacks

Who Should Apply?

This opportunity is suitable for:

• Fresh graduates looking to start a career in sales
• Candidates with experience in telemarketing, telesales, or customer service
• Retail or hospitality professionals interested in transitioning into sales
• Individuals who enjoy communicating with customers and achieving targets
• Motivated and goal-oriented candidates seeking performance-based rewards

Requirements

• Minimum Diploma or Bachelor's Degree in any field.
• Fresh graduates are encouraged to apply.
• Previous experience in Telemarketing, Telesales, Customer Service, or Sales is an advantage.
• Good communication and interpersonal skills.
• Confident in speaking with customers and handling objections professionally.
• Target-driven, self-motivated, and results-oriented.
• Able to work independently and contribute effectively within a team.
• Proficient in English, Mandarin, and Bahasa Malaysia.
• Make outbound calls to prospective customers using company-provided leads and databases.
• Introduce products and services while identifying customer needs.
• Build rapport and maintain positive relationships with potential customers.
• Handle customer enquiries and objections professionally.
• Achieve individual and team sales targets through effective lead conversion.
• Identify opportunities to upsell or cross-sell relevant products and services.
• Conduct follow-up calls to interested prospects and existing customers.
• Maintain accurate customer records and update information in the CRM system.
• Record call outcomes and customer interactions accurately.
• Work closely with the sales and marketing teams to improve call strategies and campaign performance.
• Share customer feedback to enhance products, services, and internal processes.
• Ensure compliance with company policies, data privacy regulations, and operational procedures.
• Support ad-hoc projects and campaigns assigned by management.