Internship For Mandarin Speaking Telemarketer

Asia Fibre Solutions; Selangor; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Nearby public transportation

Work-Life Balance

Free Laptop/Phone for Work

Job summary

Asia Fibre Solutions in Malaysia seeks a bilingual telemarketing professional to proactively engage potential customers in Mandarin via outbound calls, introducing company products and services and generating qualified leads.

You will deliver clear product benefits in multiple languages, handle objections, maintain high customer service standards, and log interactions accurately in the call center system while collaborating with the sales team to refine outreach strategies.

Qualifications

• Fluent in Mandarin, English and Malay, both spoken and written.
• Proven ability to meet and exceed sales targets.
• Strong customer service orientation with rapport-building skills.
• Excellent communication and active listening to understand needs.
• Able to manage time and priorities in a fast-paced environment.
• Willingness to learn and develop new skills in telemarketing.
• Onsite work at Kelana Business Centre, Petaling Jaya.

Responsibilities

• Proactively engage potential customers in Mandarin via outbound calls to introduce company products and services, aiming to generate leads and schedule appointments.
• Effectively communicate product benefits and value propositions in Mandarin, addressing customer inquiries and overcoming objections to drive sales conversions.
• Maintain a high level of customer service by providing accurate information, building rapport, and ensuring a positive customer experience throughout the sales process.
• Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
• Collaborate with the sales team to share insights on customer needs and market trends, contributing to the development of effective sales strategies.
• Adhere to company scripts and guidelines while demonstrating adaptability to individual customer needs and conversational flow.
• Participate in regular training sessions to enhance product knowledge, sales techniques, and understanding of call center operations.

Skills

Bilingual Mandarin/English/Malay

Sales & persuasion

Customer service

Time management

Adaptability

Education

Diploma qualification or equivalent

Tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Must be fluent in Mandarin,English and Malay, both spoken and written, to effectively communicate with a diverse customer base.

Possess excellent sales and persuasion skills, with a proven ability to meet and exceed targets.

Demonstrate strong customer service orientation, focusing on building rapport and ensuring customer satisfaction.

Exhibit exceptional communication and active listening skills to understand customer needs and provide appropriate solutions.

Ability to manage time effectively and prioritize tasks in a fast-paced environment.

Adaptable and able to thrive in a dynamic work setting, handling various customer inquiries and situations.

Willingness to learn and develop new skills within the telemarketing and call center industry.

Must be able to work onsite at our Petaling Jaya office located at Kelana Business Centre. The building next to Glenmarie LRT station (5 minutes’ walk)

Possess a Diploma qualification or equivalent.

Requirement

• Must be fluent in Mandarin,English and Malay, both spoken and written, to effectively communicate with a diverse customer base.
• Possess excellent sales and persuasion skills, with a proven ability to meet and exceed targets.
• Demonstrate strong customer service orientation, focusing on building rapport and ensuring customer satisfaction.
• Exhibit exceptional communication and active listening skills to understand customer needs and provide appropriate solutions.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Adaptable and able to thrive in a dynamic work setting, handling various customer inquiries and situations.
• Willingness to learn and develop new skills within the telemarketing and call center industry.
• Must be able to work onsite at our Petaling Jaya office located at Kelana Business Centre. The building next to Glenmarie LRT station (5 minutes’ walk)
• Possess a Diploma qualification or equivalent.

Responsibility

• Proactively engage potential customers in Mandarin via outbound calls to introduce company products and services, aiming to generate leads and schedule appointments.
• Effectively communicate product benefits and value propositions in Mandarin, addressing customer inquiries and overcoming objections to drive sales conversions.
• Maintain a high level of customer service by providing accurate information, building rapport, and ensuring a positive customer experience throughout the sales process.
• Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
• Collaborate with the sales team to share insights on customer needs and market trends, contributing to the development of effective sales strategies.
• Adhere to company scripts and guidelines while demonstrating adaptability to individual customer needs and conversational flow.
• Participate in regular training sessions to enhance product knowledge, sales techniques, and understanding of call center operations.

Benefits

• Nearby public transportation
• Work-Life Balance
• Free Laptop/Phone for Work