Smartphone Retail Associate — Sales, Trade-In & Customer Support
Skudai Pro Fix Mobile
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
Skudai Pro Fix Mobile is seeking a motivated Retail Sales Associate to welcome customers, explain smartphone features, and handle sales, trade-ins and payments with accuracy.
You will work with the store team to maintain displays, assist with stock, respond to inquiries via walk-ins and WhatsApp, and contribute to positive online reviews. Fresh graduates are encouraged; Bahasa Melayu is required, basic English is a plus. This is a six-day week with weekends and public holidays on schedule.
Qualifications
- Basic customer service skills required.
- Willingness to learn and adapt in a smartphone retail environment.
- Ability to communicate well in Bahasa Melayu; English a bonus.
Responsibilities
- Provide friendly, professional service to all customers.
- Understand customer needs and recommend smartphones within budget.
- Explain product specs, pricing, warranty and store policies clearly.
- Attend to walk-in customers, WhatsApp inquiries and calls.
- Perform basic smartphone inspections for sales, trade-in and buyback; training provided.
- Handle sales, trade-in, buyback and related transactions.
- Record transactions accurately in the company system.
- Assist with stock handling, displays and documentation.
- Create simple social media content and daily stories.
Skills
Education
Job description
Skudai Pro Fix Mobile is seeking a motivated Retail Sales Associate to welcome customers, explain smartphone features, and handle sales, trade-ins and payments with accuracy.
You will work with the store team to maintain displays, assist with stock, respond to inquiries via walk-ins and WhatsApp, and contribute to positive online reviews. Fresh graduates are encouraged; Bahasa Melayu is required, basic English is a plus. This is a six-day week with weekends and public holidays on schedule.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
