Smartphone Repair Technician - Quick Diagnostics & Fixes

SPR COMMUNICATION Sdn Bhd; Selangor; On-site; MYR 28,000 - 42,000; Full time

Job summary

SPR COMMUNICATION Sdn Bhd in Malaysia is seeking a skilled repair technician to handle customer enquiries and diagnose phone issues in a fast-paced store.

You will learn latest repair techniques, fix software problems, reassemble devices after parts replacement, and ensure repairs meet quality standards while maintaining a clean, professional work environment. The role requires the ability to work unsupervised and meet deadlines, collaborating with admin and other departments as needed.

Responsibilities

• Handle customer enquiries and attend to customer needs
• Runs basic tests and conducts diagnosis of customer’s phone problems
• Learning latest phone repair skill and knowledge, processes and procedures
• Fix phone software problem
• Repairs and phone units according to requirements and issues
• Reassembles cell phones after making repairs or replacing parts
• Ensure that all repairs performed meet the company’s quality standards
• Maintain cleanliness and professional appearance of the repair station and retail shop
• Maintain a positive work environment
• Support productivity by ensuring all service deadlines are met
• Provide relevant repair information to admin and other department for recording purposes
• Ability to work unsupervised while prioritizing and delivering timely, high-quality work
• Other duties as assigned by leader, supervisor and manager

Job description

SPR COMMUNICATION Sdn Bhd in Malaysia is seeking a skilled repair technician to handle customer enquiries and diagnose phone issues in a fast-paced store.

You will learn latest repair techniques, fix software problems, reassemble devices after parts replacement, and ensure repairs meet quality standards while maintaining a clean, professional work environment. The role requires the ability to work unsupervised and meet deadlines, collaborating with admin and other departments as needed.