Smartphone Sales Specialist – Tech Enthusiast

Boldd Advertising Sdn Bhd; Selangor; On-site; MYR 18,000 - 36,000; Full time

Job summary

Boldd Advertising Sdn Bhd in Selangor, Malaysia is seeking a retail smartphone sales associate. You will demonstrate features, provide tailored recommendations and engage with customers to understand their needs, then drive sales with upselling and cross-selling techniques.

Applicants should have retail, product promotion or customer service experience, strong knowledge of smartphones and market trends, and excellent English and Malay communication.

Qualifications

• Previous experience in retail sales, product promotion or customer service roles.
• Strong knowledge of smartphone technology, brands and current market trends.
• Excellent communication and interpersonal skills with the ability to engage effectively with diverse customer groups.
• A natural sales ability with proven track record of meeting or exceeding sales targets.
• Ability to work in a fast-paced retail environment and handle multiple customer interactions simultaneously.
• Fluency in English and Malay, with a positive attitude and solution-focused approach.

Responsibilities

• Demonstrate smartphone features and promote benefits to customers.
• Provide expert product knowledge and recommendations tailored to individual needs.
• Engage with potential customers to understand requirements and preferences.
• Meet and aim to exceed daily, weekly and monthly sales targets through upselling and cross-selling.
• Maintain an attractive, organized product display and current promotions.
• Build and maintain positive customer relationships to encourage repeat business.
• Stay informed about new products, promotions and competitor offerings.
• Handle customer queries and escalate issues to management when necessary.

Skills

Smartphone knowledge

Sales ability

Customer service

Communication skills

English & Malay

Weekend availability

Market trends

Job description

Boldd Advertising Sdn Bhd in Selangor, Malaysia is seeking a retail smartphone sales associate. You will demonstrate features, provide tailored recommendations and engage with customers to understand their needs, then drive sales with upselling and cross-selling techniques.

Applicants should have retail, product promotion or customer service experience, strong knowledge of smartphones and market trends, and excellent English and Malay communication.