Shopify & E‑Commerce Integrations Engineer

PERSOL; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

PERSOL in Kuala Lumpur is seeking a skilled technical specialist to support retail or ecommerce platforms and system integrations. You will investigate and resolve complex integration issues, administer Shopify environments, and collaborate with cross-functional teams to improve digital commerce operations and data flows.

Candidates should have hands-on experience with APIs, webhooks, and external platform integrations, plus the ability to provide Level 2/3 support and contribute to platform

Qualifications

• Proven experience supporting retail or e-commerce platforms, with a strong understanding of digital commerce operations and customer-facing systems.
• Strong technical expertise in system integrations, including APIs and webhooks.
• Data flows and connectivity between multiple business applications.
• Ability to independently investigate, troubleshoot, and resolve complex integration issues across interconnected systems and third-party services.
• Hands-on experience administering and supporting Shopify environments, including platform operations, maintenance, incident resolution, and technical support.
• Solid understanding of e-commerce processes, including order lifecycle and payment gateways.
• Inventory synchronisation, fulfilment workflows, and external platform integrations.
• Capable of Level 2/Level 3 technical support, performing root cause analysis and delivering permanent resolutions.
• Experience delivering light development and enhancements, troubleshooting code, supporting integrations, and contributing to platform improvements in a full-stack environment.
• Strong analytical and problem-solving mindset, owning technical challenges with cross-functional collaboration.

Skills

Retail/e-commerce platforms expertise

System integrations

Troubleshooting and root cause

Cross-functional collaboration

Analytical mindset

Strong problem-solving

Shopify administration

Full-stack involvement

Ownership of technical challenges

Tools

Shopify

APIs & Webhooks

Data flows connectivity

Job description

PERSOL in Kuala Lumpur is seeking a skilled technical specialist to support retail or ecommerce platforms and system integrations. You will investigate and resolve complex integration issues, administer Shopify environments, and collaborate with cross-functional teams to improve digital commerce operations and data flows.

Candidates should have hands-on experience with APIs, webhooks, and external platform integrations, plus the ability to provide Level 2/3 support and contribute to platform