Shop Supervisor

FamilyMart; Chemor; On-site; MYR 20,000 - 33,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Job summary

Jora Malaysia is hiring for retail outlets in the Perak region. We seek individuals with an SPM qualification or relevant retail experience who can communicate in Bahasa Malaysia and English, and who are willing to work shifts including weekends and public holidays.

Even if you lack formal retail experience, a positive working attitude is encouraged. You must have own transport and be willing to relocate to other locations as required.

Qualifications

• SPM qualification or retail experience required.
• Able to communicate in Bahasa Malaysia and English.

Responsibilities

• Ensure daily store operations comply with company policies and standards.
• Forecast, plan, order and stock merchandise to maintain stock availability.
• Utilise staff efficiently within the retail operations department to achieve objectives.
• Promote professionalism within the retail operations team.
• Guide store activities and ensure orders and processes run smoothly.
• In the absence of the Store Manager, deputies to manage the store.
• Maintain store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Retail operations

Bilingual (BM/English)

Education

SPM or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1–2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

Requirement

• Possess at least an SPM qualification or have relevant retail experience.

• Able to communicate clearly in both Bahasa Malaysia and English.

• Preferably has 1–2 years of experience in retail or customer service.

• Candidates without retail experience but with a positive working attitude are encouraged to apply.

• Willing to work at retail outlets and relocate to other locations when required.

• Able to work on a shift basis, including weekends and public holidays.

• Possess own transport.

Responsibility

• Responsible to ensure daily store operations adhere to company policies and operating standards.

• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

• Ensures effective and economic use of staff retail operations department to achieve its objectives.

• Promotes professionalism of staff in retail operation department.

• To guide and ensure the system for overall store activities in good order.

• Deputies to manage store in the absence of Store Manager.

• To ensure store cleanliness, safety and housekeeping.

• Undertakes other tasks as required by superiors.

Benefits

• EPF
• SOCSO
• EIS