Retail Associate

FamilyMart; Pontian; On-site; MYR 13,000 - 20,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Job summary

Jora Malaysia is seeking retail-friendly individuals at various locations to join our team. Minimum SPM qualification or retail experience is required, and you should communicate effectively in Bahasa Malaysia and English. Preference for 1–2 years in retail or customer service.

Those without experience but with a positive attitude are encouraged to apply. Willing to be based at retail locations and transfer as needed.

Qualifications

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1–2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsibilities

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Skills

Customer service

Retail operations

Communication

Education

SPM qualification

Tools

POS system

Cash handling

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Minimum SPM qualification or relevant retail working experience.

Able to communicate effectively in Bahasa Malaysia and English.

Preferably 1–2 years of working experience in retail or customer service

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to be based at retail locations and transfer to other locations when needed

Able to work on a shift basis, including weekends and public holidays.

Requirement

• Minimum SPM qualification or relevant retail working experience.

• Able to communicate effectively in Bahasa Malaysia and English.

• Preferably 1–2 years of working experience in retail or customer service

• Candidates without retail experience but with a positive working attitude are encouraged to apply.

• Willing to be based at retail locations and transfer to other locations when needed

• Able to work on a shift basis, including weekends and public holidays.

Responsibility

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.

• Deliver excellent customer service and respond promptly to customer needs.

• Introduce, promote, and upsell products to customers.

• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.

• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.

• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.

• Responsible for stock replenishment to ensure product availability at all times.

Benefits

• EPF
• SOCSO
• EIS