Shop Assistant (Full Time, KK SUPER MART Pantai Dalam (PD)

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Staff discounts

Flexible scheduling

Team culture

Job summary

KK Group of Companies (Retail) is seeking a Shop Assistant (Full Time) for KK SUPER MART Pantai Dalam in Kuala Lumpur. You will warmly assist customers, handle transactions at the POS, stock shelves, maintain displays, and support daily store operations with a focus on service excellence.

Ideal candidates have retail or customer-facing experience, strong communication with diverse customers, and the ability to work flexible shifts including weekends.

Qualifications

• Experience in retail or customer-facing roles.
• Excellent customer service and friendly demeanour.
• Good communication with diverse customers.
• Basic numeracy and POS familiarity.
• Physical ability to lift and stand for extended periods.
• Reliable, punctual, and a team player.
• Flexible for varying shifts, including weekends/public holidays.
• Willing to learn and grow within retail.
• Experience in supermarket or grocery retail is advantageous.

Responsibilities

• Assisting customers with product selection, inquiries and purchases.
• Operating the point-of-sale system and processing transactions accurately.
• Receiving, unpacking and stocking merchandise in an organised manner.
• Maintaining store displays and product presentation to company standards.
• Conducting regular stock checks and reporting inventory discrepancies.
• Maintaining a clean, safe and hygienic store environment.
• Following company policies, including health and safety regulations.
• Supporting team members and contributing to a positive work environment.
• Providing feedback to management regarding customer concerns or product issues.
• Performing additional duties as assigned by store management.

Skills

Retail experience

Customer service

Communication

Numeracy

Teamwork

Flexibility

Stamina

Tools

POS systems

Job description

Shop Assistant (Full Time, KK SUPER MART Pantai Dalam (PD)

About us KK Group of Companies (Retail) is a dynamic and customer-focused retail organisation committed to delivering exceptional shopping experiences. With a strong presence across multiple retail locations, we pride ourselves on our dedication to quality products, outstanding customer service, and creating a welcoming environment for both customers and team members. Our stores are at the heart of our communities, and we believe in fostering a workplace where every team member can grow and thrive.

About the role We are seeking an enthusiastic and dedicated Shop Assistant (Full Time) to join our team at KK SUPER MART Pantai Dalam. This is a full-time position based in Pantai Dalam, Kuala Lumpur, where you will play a vital role in delivering excellent customer service and maintaining our store operations. As a Shop Assistant, you will be the face of our store, ensuring customers have a positive and memorable shopping experience whilst supporting the smooth running of daily retail operations.

What you'll be doing

• Assisting customers with product selection, inquiries and purchases in a friendly and professional manner
• Operating the point-of-sale system and processing customer transactions accurately and efficiently
• Receiving, unpacking and stocking merchandise in an organised and timely manner
• Maintaining store displays and ensuring product presentation meets company standards
• Conducting regular stock checks and reporting inventory discrepancies to management
• Maintaining a clean, safe and hygienic store environment at all times
• Following company policies and procedures, including health and safety regulations
• Supporting team members and contributing to a positive and collaborative work environment
• Providing feedback to management regarding customer concerns or product issues
• Performing additional duties as assigned by store management

What we're looking for

• Proven experience working in a retail or customer-facing environment
• Excellent customer service skills with a friendly and approachable demeanour
• Strong communication abilities and the capability to interact effectively with diverse customers
• Basic numeracy skills and competence with point-of-sale systems
• Physical ability to lift, carry and stand for extended periods
• Reliability, punctuality and a strong work ethic
• Ability to work as part of a team and follow instructions from management
• Flexibility to work varying shifts, including weekends and public holidays as required
• A positive attitude and willingness to learn and develop within the retail sector
• Previous experience in supermarket or grocery retail is advantageous

What we offer

At KK Group of Companies (Retail), we are committed to supporting our employees and creating a rewarding workplace. We offer competitive remuneration packages commensurate with experience and performance. Our team members benefit from a supportive and inclusive work environment where hard work is recognised and valued. We provide opportunities for career development and progression within our growing retail network. Additionally, we offer staff discounts on products, flexible scheduling options where possible, and a team-oriented culture that celebrates individual contributions. We believe in investing in our people and providing them with the tools and support they need to succeed.