Shop Assistant (Full Time, KK SUPER MART Cheras, M Vertika (CMV)

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a dedicated Shop Assistant for KK SUPER MART Cheras, located in M Vertika (CMV), Kuala Lumpur. This full-time role focuses on helping customers, processing transactions, stocking shelves, and maintaining clean, well-organised shop floors.

You will work with a friendly team, learn POS procedures, and participate in promotional displays while delivering excellent service and product knowledge to shoppers.

Qualifications

• Experience in retail or customer service preferred.
• Excellent communication with customers and colleagues.
• Friendly, patient and helpful demeanour with a passion for customer service.
• Ability to multitask in a fast-paced environment.
• Able to stand for long periods and lift moderate weights.
• Attention to detail and organisational skills.
• Reliable and punctual; flexible shift pattern.

Responsibilities

• Assist customers in locating products and providing product information.
• Process transactions at the checkout, handling cash and card payments.
• Stock shelves and displays; ensure items are neatly priced.
• Maintain store cleanliness and organisation throughout your shift.
• Monitor inventory levels and report stock shortages or damaged items.
• Receive and unpack deliveries; check against delivery notes.
• Assist with promotional displays and seasonal merchandise setup.
• Handle customer queries and escalate issues as needed.
• Comply with health and safety regulations and store policies.

Skills

Customer service

Communication

Multitasking

Reliability

Numeracy

POS systems

Tools

Point-of-sale (POS) systems

Job description

Shop Assistant (Full Time, KK SUPER MART Cheras, M Vertika (CMV)

About the role

We are seeking a dedicated and enthusiastic Shop Assistant to join the team at KK SUPER MART Cheras, located in M Vertika (CMV), Kuala Lumpur. This is a full-time position offering an excellent opportunity to be part of a dynamic retail environment within the KK Group of Companies (Retail). As a Shop Assistant, you will play a vital role in delivering exceptional customer service and maintaining the smooth operation of our store. Your contributions will directly impact customer satisfaction and the overall success of our retail outlet.

Key responsibilities

• Assist customers in locating products and providing product information to support their purchasing decisions
• Process transactions at the checkout efficiently and accurately, handling cash and card payments
• Stock shelves and displays with merchandise, ensuring products are neatly arranged and clearly priced
• Maintain store cleanliness and organisation throughout your shift, including tidying aisles and checkout areas
• Monitor inventory levels and report stock shortages or damaged items to management
• Receive and unpack deliveries, checking items against delivery notes
• Assist with promotional displays and the setup of seasonal merchandise
• Handle customer queries and complaints professionally, escalating issues to management when necessary
• Comply with health and safety regulations and store policies at all times

What we're looking for

• Previous retail or customer service experience is advantageous
• Strong communication skills with the ability to engage positively with customers and colleagues
• A friendly, patient and helpful demeanour with a genuine passion for customer service
• Ability to work efficiently in a fast-paced environment and multitask effectively
• Physical capability to stand for extended periods and lift moderate weights
• Attention to detail and organisational skills
• Reliability and punctuality, with the flexibility to work the required shift pattern
• Basic numeracy skills and comfort with point-of-sale systems
• Willingness to learn and adapt to store procedures and product knowledge

What we offer

Working with KK Group of Companies (Retail) means joining a growing retail business committed to employee development and creating a positive workplace culture. We offer competitive remuneration, a supportive team environment, and the opportunity to develop your retail skills in a professional setting. We believe in valuing our employees and providing them with the tools and support needed to succeed. This role offers scope for progression within our retail operations for those who demonstrate dedication and commitment.

About us

KK Group of Companies (Retail) is a prominent retailer committed to delivering quality products and exceptional service to our customers. Our stores are designed to provide a welcoming shopping experience, and we take pride in our diverse product range and competitive pricing. With locations across the region, we continue to grow and expand our retail footprint. We are dedicated to building a team of talented individuals who share our values of customer focus, integrity and excellence.