Shop Assistant (Full Time, KK SUPER MART Banting, Banting Baru (BBR)

KK Group of Companies (Retail); Selangor; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

Salary & benefits package

Staff discounts

Career progression

Training & development

Flexible scheduling

Health & wellness initiatives

Job summary

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPER MART Banting, Banting Baru (BBR) in Selangor. This full-time role puts you at the heart of our retail operations, delivering friendly service and helping customers locate products.

You will stock shelves, handle checkout with accuracy, and support promotions while maintaining store cleanliness and safety standards. Training is provided, with opportunities for progression within the KK Group.

Qualifications

• Proven experience as a Shop Assistant or in a similar retail customer service role.
• Strong customer service skills with a genuine passion for helping customers.
• Excellent communication and interpersonal abilities.
• Ability to work as part of a team in a fast-paced retail environment.
• Physical stamina to stand for extended periods and perform manual tasks such as lifting and restocking.
• Reliability and punctuality.
• Flexibility to work varying shift patterns, including weekends and public holidays as required.
• Basic numeracy skills and competency with point-of-sale systems (training provided)

Responsibilities

• Greet customers warmly and assist them in locating products and answering product-related enquiries.
• Stock shelves neatly and maintain product displays to ensure merchandise is well-organised and visually appealing.
• Process customer transactions at the checkout using the point-of-sale system with accuracy and efficiency.
• Handle cash, card payments and other payment methods in compliance with company procedures.
• Maintain cleanliness and organisation throughout the store, including floors, shelves and fitting areas.
• Restock inventory and ensure adequate product availability on shelves at all times.
• Support promotional activities and merchandise displays as directed by management.
• Provide excellent customer service by addressing customer concerns and complaints professionally.
• Comply with health and safety regulations and company policies at all times.
• Work collaboratively with team members to achieve store targets and objectives.

Skills

Customer service

Communication

Teamwork

Numeracy

Flexibility

Attention to detail

Tools

POS systems

Job description

Shop Assistant (Full Time, KK SUPER MART Banting, Banting Baru (BBR))

About the role

We are seeking a dedicated and customer-focused Shop Assistant to join the KK SUPER MART team at our Banting Selangor location. This is a full-time position based in Banting Baru (BBR), where you will be at the heart of our retail operations, delivering exceptional service to our customers every day. As a Shop Assistant, you will play a vital role in creating a welcoming shopping environment and ensuring our store runs smoothly and efficiently. This position is essential to our commitment to providing outstanding customer experiences and maintaining the high standards that KK Group of Companies is known for.

Key responsibilities

• Greet customers warmly and assist them in locating products and answering product-related enquiries
• Stock shelves neatly and maintain product displays to ensure merchandise is well-organised and visually appealing
• Process customer transactions at the checkout using the point-of-sale system with accuracy and efficiency
• Handle cash, card payments and other payment methods in compliance with company procedures
• Maintain cleanliness and organisation throughout the store, including floors, shelves and fitting areas
• Restock inventory and ensure adequate product availability on shelves at all times
• Support promotional activities and merchandise displays as directed by management
• Provide excellent customer service by addressing customer concerns and complaints professionally
• Comply with health and safety regulations and company policies at all times
• Work collaboratively with team members to achieve store targets and objectives

What we’re looking for

• Proven experience as a Shop Assistant or in a similar retail customer service role
• Strong customer service skills with a genuine passion for helping customers
• Excellent communication and interpersonal abilities
• Ability to work as part of a team in a fast-paced retail environment
• Physical stamina to stand for extended periods and perform manual tasks such as lifting and restocking
• Attention to detail and organisational skills
• Reliability and punctuality
• Flexibility to work varying shift patterns, including weekends and public holidays as required
• Basic numeracy skills and competency with point-of-sale systems (training provided)
• Positive attitude and willingness to learn

What we offer

• Competitive salary and benefits package
• Staff discounts on products available across KK Group outlets
• Opportunities for career progression and development within the KK Group
• Supportive and inclusive work environment with a dedicated team
• Training and development to enhance your retail and customer service skills
• Flexible scheduling where possible to support work-life balance
• Access to employee assistance programmes and health and wellness initiatives

About us

KK Group of Companies (Retail) is a leading retail organisation committed to delivering quality products and exceptional customer service. With multiple store locations, we have built a reputation for providing customers with a diverse range of products at competitive prices. Our mission is to create a welcoming shopping experience for every customer whilst maintaining the highest standards of professionalism and integrity. We value our employees as the foundation of our success and are committed to fostering a positive, inclusive workplace where every team member can thrive and grow.