(Shipping) Coordinator Sales Coordination

Hapag-Lloyd; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking an Administrative Support professional to assist Sales Execution in delivering quality service. The role involves handling administrative tasks, quotations, and coordinating with internal teams and customers.

Fresh graduates are welcome; 0-2 years of relevant experience in sales support, customer service or logistics is an advantage. Strong English skills and proficiency in MS Office are preferred.

Qualifications

• Fresh graduates welcome; 0-2 years of relevant experience (internship/part-time in sales support, customer service or logistics is an advantage).
• Good command of spoken and written English.
• Strong interpersonal and communication skills, ability to work with internal teams and customers.
• Proactive, self-motivated, and able to work in a fast-paced environment and manage tasks under time pressure.

Responsibilities

• Delivers quality support to Cluster / Sales Execution and team to make it work, including follow up on ongoing and new business with customers.
• Preparing and sending quotations, follow up with customers after quotations.
• Coordinating with Trade Management for rate agreements and service contract proposals and special rate offers.
• Assist in Bid / Tender using relevant tools and coordination.
• Handling Customer Data Management (Organizational Catalogue).
• Handling/updating of Sales Force with customer calls, rate offers and customer follow ups.

Skills

English proficiency

Interpersonal skills

Time management

Proactive

Education

Diploma/Bachelor's in Business Studies, Logistics/Supply Chain, Maritime Studies, Marketing

Tools

MS Office (Excel & Outlook)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Administrative support position for sales execution by providing administrative and operative support duties.

Function and duties:

Delivers quality support to Cluster / Sales Execution and team with the aim to 'make it work' including follow up on ongoing and new business with customers.

Preparing and sending of quotations, follow up with customers after the quotations.

Coordinating with Trade Management for rate agreement and service contract proposals and special rate offers.

Assist in Bid / Tender using relevant tools and co-ordination.

Handling Customer Data Management (Organizational Catalogue).

Handling / updating of Sales Force with customer calls, rate offers and customer follow ups done.

Customer management, which includes inter-departmental coordination.

Clear customer handover to Customer Service and assist Customer Service with problem solving in regard to rates / revenues where needed.

Qualifications and Technical Job Requirements:

Diploma or Bachelor's Degree in Business Studies, Logistics/Supply Chain, Maritime Studies, Marketing, or related field; or equivalent qualification/experience.

Fresh graduates are welcome to apply; 0-2 years of relevant experience (internship/part-time experience in sales support, customer service or logistics is an advantage).

Good command of spoken and written English.

Strong interpersonal and communication skills, with the ability to work effectively with internal teams and customers.

Proactive, self-motivated, and able to work in a fast-paced environment and manage tasks under time pressure.

Computer literate with the ability to learn new systems quickly; proficiency in MS Office (especially Excel and Outlook) is preferred.