Shipping Coordinator

Advanced Energy; Seberang Perai; On-site; MYR 39,000 - 69,000; Full time

Job summary

Jora Malaysia is seeking a Logistics and Shipping Coordinator to manage shipment preparation, coordinate 3PL partners, and ensure customs compliance. You will generate shipping documents, monitor KPI data, and support audits and continuous improvement initiatives.

You will work closely with planners, logistics teams, and cross-functional partners to maintain efficient warehouse operations and accurate order fulfillment.

Qualifications

• Diploma or Bachelor’s degree in Logistics, Transport, Supply Chain or related field.
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Responsibilities

• Coordinate and prepare shipments with Planner or Customer Advocate.
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Skills

SAP

Logistics/Warehousing

Customs compliance

Communication

MS Office

Lean manufacturing

Risk assessment

8D methodology

Education

Diploma / Bachelor’s Degree in Logistics or Supply Chain

Tools

SAP

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible for coordinating shipping and warehouse operations, ensuring accurate and timely shipment processing, preparing shipping documents, managing logistics providers and freight forwarders and maintaining compliance with customer, customs and quality requirements. The role also supports quality assurance, continuous improvement initiatives, audits, KPI reporting, SOP management and cross-functional collaboration to improve operational efficiency.

RESPONSIBILITIES

Work closely with Planner or Customer Advocate to prepare the shipment according to ship plan.

Coordinate and work closely with 3PL Logistics team to identify goods assigned based on inventory available.

Generate Delivery Note, Commercial Invoice and Packing List and other shipping related documents.

Understand shipping instruction given for each order request in system.

Coordinates for cargo pick up arrangement with various or selected freight carrier/forwarders based on the incoterm and keep track shipments movement.

Understand each customer requirement and Customs compliance for Export/Import and Bonded shipment.

Work with 3PL Logistics team to ensure pick the correct item based on pull order request.

Keep monitor and ensure the materials pack and ship as per schedule.

Investigates and / or fixes any problem arise with respective party either shipment or Warehouse issue.

Collect and record the data for KPI report.

Keep and file all the shipping related documents properly for audit purposes.

Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.

Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.

Lead and manage the Disposition Material Review (DMR) process, ensuring timely and effective resolution of material quality issues.

Review, track and follow up on Corrective Action Reports (CARs) and 8D reports, ensuring closure and implementation of preventive actions.

Actively support and participate in continuous improvement initiatives aligned with company goals, focusing on quality and operational efficiency.

Identify, analyse and implement warehouse process improvements aimed at increasing productivity, reducing waste and standardizing operational workflows.

Perform risk analysis for any new implementation in warehouse operation.

Lead and support internal and external audits, ensuring compliance with ISO 9001 and other relevant industry quality standards.

Develop, update and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs) for warehouse operations to ensure clarity and consistency.

Provide leadership and guidance to ensure smooth coordination and strong cross-functional collaboration

Carry out other assigned duties to support the quality assurance function and logistics operations.

WORK ENVIRONMENT

Location: alternate work locations of external logistics (Bayan Lepas or Penang Science Park, Simpang Ampat).

Work in standard office environment and used office equipment (phone, PC, copier, fax machine etc.)

QUALIFICATIONS

Good knowledge in SAP, Logistics/Warehousing and Customs compliance.

Good written and verbal communication skills.

Good knowledge in Microsoft Office (especially Excel, Words, PowerPoint and Outlook).

Familiarity with Lean Manufacturing principles and common quality tools (Process Mapping, Pareto Chart, Check Sheet and Fishbone Diagram)

Strong knowledge of risk assessment, 8D methodology and standardization practices.

Excellent analytical and problem-solving abilities, with the capability to address complex issues.

Self-motivated team player with strong interpersonal, leadership, and communication skills

EXPERIENCE

Minimum three (3) years of experience in Supply Chain (Logistic/ Warehouse) and Continuous Improvement or Quality roles within logistics operations or a manufacturing environment.

Prefer experienced in Logistic/Shipping/Warehouse and process improvement involvement

EDUCATION

Diploma / Bachelor’s Degree in Logistic, Transport, Supply Chain or any related field.

Prefer a strong personality with a dedicated, independent person and teamwork.

Prefer certification in Windows, Excel, and Word and/ equivalent experience at an intermediate level, if available.

WHY JOIN US

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan.In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In Malaysia., we offer a rich benefits package that includes:

Medical - health care plan, dental, and vision.

Short and long-term disability and life insurance.

Executive Employee Health Screening package.

Generous paid time off starting at 15 days and 19 public holidays.

98 days of paid maternity leave for Moms and 7 days of paid paternity leave for Dads.

AE Child-Of-Employee Scholarship Program.