Service Technician (Mechanical/Electrical)

JEBSEN & JESSEN MALAYSIA SDN. BHD.; Penang; On-site; MYR 36,000 - 60,000; Full time

Job summary

JEBSEN & JESSEN MALAYSIA SDN. BHD. is seeking a Field Service professional to perform assigned maintenance tasks, run testing and failure analysis on customer equipment, and submit comprehensive reports.

You will maintain tools and PPE, participate in safety training, and ensure compliance with EHS procedures and 5S standards. The role requires a minimum certificate in Electrical or Mechanical Engineering and at least two years of related experience.

Qualifications

• Min certificate in Electrical or Mechanical Engineering or related field.
• At least 2 year(s) of working experience in the related field.

Responsibilities

• Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
• Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
• Conduct testing and equipment failure analysis on customers' equipment in order to improve and stabilize equipment performance during service tasks assigned.
• Maintain allocated service tools and all Personal Protective Equipment issued in accordance to required EHS standards and company policies.
• Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend repair and servicing as and when required.
• Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities.
• Perform field activities according to EHS procedures and standards in order to achieve required safety standards.

Skills

Field service

Documentation

Troubleshooting

Testing

Safety awareness

Equipment maintenance

Education

Certificate in Electrical or Mechanical Engineering

Tools

SAP

Job description

Job Requirement

• Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
• Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
• Conduct testing and equipment failure analysis on customers' equipment in order to improve and stabilize equipment performance during service tasks assigned. This includes making recommendations for parts whenever necessary.
• Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to required EHS standards and company policies.
• Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend repair and servicing as and when required.
• Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities.
• Perform field activities according to EHS procedures and standards in order to achieve required safety standards.

Min Certificate in Electrical or Mechanical Engineering or related field.

At least 2 year(s) of working experience in the related field.

At Jebsen & Jessen Group, we believe in adding purpose to what we do with our customers, employees, communities and environment. Founded on the corporate values of Trust, Prudence, Entrepreneurship, Commitment and Partnership, we are a diversified industrial conglomerate for manufacturing, engineering, mining and distribution activities, with a global presence across over 15 countries. Our people drive our success. We offer growth opportunities, comprehensive rewards and a workplace designed to support your well-being and development. As an ACCA Global Approved Employer and a Great Place to Work certified organisation, we build an environment where you can build a rewarding career.

At Jebsen & Jessen Group, we believe in adding purpose to what we do with our customers, employees, communities and environment. Founded on the corporate values of Trust, Prudence, Entrepreneurship, Commitment and Partnership, we are a diversified industrial conglomerate for manufacturing, engineering, mining and distribution activities, with a global presence across over 15 countries. Our people drive our success. We offer growth opportunities, comprehensive rewards and a workplace designed to support your well-being and development. As an ACCA Global Approved Employer and a Great Place to Work certified organisation, we build an environment where you can build a rewarding career.