Service Package Sales Specialist

Alfa Laval; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Alfa Laval is seeking a Service Package Sales colleague to support the development and implementation of Marine Service Packages globally. You will translate technical input into clear commercial structures, coordinate stakeholders across regions and help turn concepts into practical tools for Sales Companies.

This hands-on role focuses on organizing package content, maintaining documentation, and supporting a global framework across product groups, regions and business units.

Qualifications

• 2-5 years in service sales, commercial support, sales support or related coordination roles.
• Ability to convert technical input into practical commercial content.
• Strong coordination and stakeholder-management skills.
• Structured and pragmatic approach to assignments and problem-solving.

Responsabilités

• Collect service offering information from product groups and subject-matter experts.
• Translate technical content into clear, practical commercial structures.
• Prepare and maintain Service Package descriptions, templates, selection logic and documentation.
• Structure information on scope, deliverables, exclusions, service intervals and commercial conditions.
• Coordinate input across functions, Business Units, product groups, regions and field sales.
• Organize stakeholder meetings, document decisions and follow-up actions.
• Support development and maintenance of the global Marine Service Package framework.
• Ensure package content follows common principles, terminology and templates.
• Assist with configuring packages for specific customers, vessels or fleets.
• Maintain tools and documents such as package registers and schedules.

Connaissances

Service sales

Portfolio support

Coordination across functions

Structured problem-solving

Stakeholder management

Formation

Bachelor’s degree or equivalent

Description du poste

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

Do you enjoy bringing structure to complex information and coordinating people across functions and countries? We are looking for a Service Package Sales colleague to support the development and implementation of Marine Service Packages across Alfa Laval.

In this hands-on individual-contributor role, you will translate technical and service-related input into clear commercial structures, coordinate stakeholders and help turn agreed concepts into practical tools and package content that Sales Companies can use.

Alfa Laval has a broad range of service offerings across products and regions. To make these offerings easier for customers and field sales in various regions across the globe to understand and use, they need to be organized within one consistent and scalable Service Package framework.

Service Packages combine selected recurring Service Offerings, connected to specific equipment and vessels, within one coordinated agreement.

About The Job

Reporting to the Service Package Manager, you will work closely with Service Development Managers, Business Units, Sales Companies, Marketing and Legal stakeholders globally.

This is a hands-on, execution-focused role within the Service Packages team. You will help turn service knowledge and input from different product groups, functions and regions into clear, practical and commercially usable package content.

You will work closely with Service Development Managers, Sales Companies, Marketing, Legal and other stakeholders to collect information, structure package content, maintain documentation and support the rollout of a common global framework.

This position is well suited to someone who enjoys bringing structure to complex information, coordinating across teams and turning ideas into practical deliverables.

Job Description

• Collect service offering information from product groups, Service Development Managers and other subject-matter experts
• Translate technical and service-related content into clear, practical commercial structures
• Prepare and maintain Service Package descriptions, templates, selection logic and supporting documentation
• Structure information concerning scope, deliverables, exclusions, service intervals, dependencies and commercial conditions
• Coordinate input and actions across functions, Business Units, product groups, regions and field sales
• Organize stakeholder meetings, document decisions and follow up on actions and deadlines
• Support the development and maintenance of the global Marine Service Package framework
• Help ensure that package content follows common principles, terminology and templates
• Support the configuration of packages for specific customers, vessels or fleets
• Assist with maintaining tools and documents such as package registers, commercial schedules and package overviews
• Support Sales Companies in understanding and applying available Service Packages
• Gather feedback from users and stakeholders and convert it into concrete improvements
• Identify missing, conflicting or unclear information and coordinate its resolution with the relevant owner
• Contribute to training, communication and rollout materials
• Support progress tracking and reporting for Service Package activities

What You Know

• A relevant bachelor’s degree or equivalent experience in Business, Engineering, Service or another related field.
• 2 - 5 years' professional experience in service sales, commercial support, sales support, project coordination, portfolio support or a related area.
• An ability to understand technical or service-related information and convert it into practical commercial content.
• Strong coordination and stakeholder-management skills.
• Confidence working with colleagues from different functions, product areas, countries and levels of seniority.
• A structured and pragmatic approach to assignments and problem-solving.
• Strong attention to detail and an ability to maintain clear documentation.
• An ability to manage several inputs, actions and deadlines at the same time.
• Confidence working independently while knowing when to involve subject-matter experts or decisionmakers.
• An interest in marine service, lifecycle services or recurring service agreements.
• Experience from the marine industry, a Sales Company, service operations or service agreements would be beneficial, but it is not essential.

The Three Capabilities That Matter Most

• Translating complexity into practical commercial structures

You can understand input from technical and service specialists, identify what matters commercially and organize it into clear scopes, modules, templates and package descriptions.

• Coordinating stakeholders across functions and regions

You are comfortable bringing people together, requesting input, documenting decisions and following up until actions are completed.

• Working in a structured and pragmatic way

You create order, maintain accurate documentation and focus on producing solutions that work in practice, not only in theory.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.